Internal Communications Specialist

Job Summary

The Internal Communications Specialist is responsible for developing and executing communication strategies that inform, engage, and inspire employees across the organization. This role partners closely with leadership and cross-functional teams to ensure clear, consistent, and compelling messaging that supports company culture, business priorities, and organizational change.

Reporting to: Chief Human Resources Officer

Location: Nashville, TN

Responsibilities/Essential Duties

• Strategic Communication:
• Develop and implement internal communication plans that support company goals, cultural initiatives, and change management efforts.
• Maintain a unified narrative and voice across all internal communication channels.
• Partner with executive leaders to craft messaging for announcements, all-hands meetings, organizational updates, and strategic initiatives.
• Content Development:
• Write, edit, and product high-quality content, including newsletters, intranet posts, talking points, leadership messages, FAQs, and multimedia assets.
• Ensure content is clear, compelling, consistent, and aligned with brand voice and values.
• Manage an editorial calendar that reflects key moments across the business.
• Employee Engagement:
• Create communication approaches that foster connection, transparency, and engagement across distributed teams.
• Support employee programs such as associate interest groups, recognition initiatives, annual events, and employee surveys.
• Monitor employee sentiment and feedback to inform continuous improvement.
• Channels & Technology Management:
• Oversee and optimize internal communication channels (email, intranet, Teams, digital signage, and events).
• Leverage data and analytics to measure effectiveness, track engagement, and refine communication strategies.
• Partner with IT to maintain channel functionality and enhance user experience.
• Change Communications:
• Support change management initiatives with clear strategies, timelines, and communications that help employees understand and adapt.
• Cross-Functional Collaboration:
• Work closely with HR, People Business Partners, Marketing, Operations, and other teams to align messaging and ensure cohesive communication.
• Coach leaders and managers on effective communication techniques and tools.
  

Basic Qualifications

• Bachelor’s degree & 3 years’ directly related experience.
  
  

Preferred Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, Human Resources, or related field.
• 3 years’ experience in internal or corporate communications, or employee engagement roles, or a leadership role on campus.
• Exceptional writing, editing, and story-telling skills.
• Strong executive presence, and the ability to partner with senior leaders.
• Experience managing internal communication channels and platforms.
• Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
• Experience in the healthcare, technology, beauty, or consumer goods industries.
• Background supporting change management or organizational transformation.
• Experience with intranet systems, content management tools, and analytics platforms.
• Strong understanding of culture-building and employee experience programs.
  
  

Company Summary

Crown is a proud member of the Revance Portfolio of skincare offerings. Revance is a global company developing, producing, and distributing industry-leading, differentiated products across aesthetics, skincare, and therapeutics. Revance drives innovation beyond convention to offer treatment options for individuals across generations. The Company’s vision is to redefine excellence in aesthetics, skincare, and therapeutics through science-powered innovation, with an unwavering commitment to its providers, patients, and consumers. Revance’s award-winning products are the result of robust research and development, a cornerstone for the Company, driven by renowned scientists. For more information about Revance, please visit us at www.revance.com.

What Revance Invests In You

• Competitive Compensation including base salary and annual performance bonus.
• Flexible PTO, holidays, and parental leave.
• Generous healthcare benefits, HSA match, 401k match, employer paid life and disability insurance, pet insurance, wellness discounts and much more!
  
  

This section of the job description is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.”

Revance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.