Head of Payments

Brief Description

About Rev.io

Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry's most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently.

Rev.io is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey.

In all of our daily work, each of us is guided by our mission, vision and "ACT TOP" values.

Our Mission: To help clients grow revenue efficiently.

Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users.

Our ACT TOP Values

• Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities.
• Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need.
• Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching.
• Transparent Leadership: Communicating openly, regardless of title or situation.
• Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome.
• Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.
  
  

In a recent national survey, 97% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies. Rev.io stands out as a place where team, values and culture combine to create an amazing work environment!

About The Role

A dedicated payments leadership seat inside a vertical SaaS business at a critical inflection point. You will be accountable for the full payments function and will report directly to the executive team.

This role owns the payments experience end-to-end, including product, partner ecosystem, and customer outcomes. The focus is on delivering simple, effective, and scalable payment solutions that drive success for our customers, their end customers, and vendors, all seamlessly integrated into Rev.io's SaaS and agentic platform.

Immediate Priorities

• Stabilize two active processor relationships and manage through a processor migration to achieve higher margins and partner alignment
• Establish a processor-agnostic token vault in conjunction with the migration
• Get fully oriented on our payments stack, vendor landscape, payments roadmap, and key areas of technical and operational debt
  
  

Strategic Ownership

• Own the payments roadmap, including tokenization evaluation, marketplace payments solution, AI-enabled payment operations, and interchange optimization
• Drive payments as a core lever of customer experience, monetization, and enterprise value
• Build and scale the payments function for optimal adoption, interchange optimization, and predictability
  
  

The Non-Negotiable

What We're Looking For

Vertical SaaS payments experience at the $25M–$100M ARR stage. You've built or managed payments inside a software platform, not just a payments company or a bank. You understand how payments functions within a SaaS product and have made key decisions around payment models (e.g., payfac vs. referral, platform strategy, vendor selection and implementation), not just advised on them.

The Ideal Background

• Direct experience managing processor relationships, tokenization, and interchange programs
• Familiarity with marketplace payment flows from the software perspective
• Comfortable operating hands-on. This is not a large company or highly layered role. This role will do the work required to achieve results
• Demonstrated experience leveraging AI to enhance performance, including implementing AI-driven workflows within payment strategies
  
  

Nice To Have

• Experience navigating payments in the context of a private equity recapitalization or M&A process
• Prior exposure to Communications or MSP customer segments
• Existing relationships with major processors or payfac platforms
• Experience with international payments
  
  

What We Offer

• Full ownership of a payments function with direct executive partnership and board-level visibility
• A platform already processing $40M per month — building on a strong foundation
• Real equity participation in advance of a planned recapitalization
• Competitive base salary ($165,000–$195,000), performance-based bonus, and meaningful equity participation
• Comprehensive benefits and a culture where high performance is recognized and rewarded
  
  

Benefits And Perks

• Generous HSA employer contribution
• 401k with generous company match and immediate vesting
• Unlimited PTO
• Paid Parental Leave
• Company paid life and disability insurance
• Monthly tech reimbursement
• Monthly fitness reimbursement
• Education and development stipend
• Time off to volunteer at the organization of your choice, as well as company-level volunteer opportunities
• Clear and documented career path for your position
• True open-door policy with opportunities to give feedback to leadership on a continual basis through 1:1 sessions multiple times per year
  
  

Location

We are hiring in Florida, Georgia, Nebraska, West Virginia, North Carolina, Ohio, South Dakota, and Texas.

At Rev.io no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Rev.io to store and process the personal information submitted above.