What are the responsibilities and job description for the Technician Service II position at REV Group, Inc?
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Requisition ID: 24203
Sometimes, rebellions start small. Twenty years ago, our company opened its doors with a focus on building heavy-duty products for the motorsports industry, and the Renegade RV name was born the very day we decided to set up a display outside a members-only industry show. That passion to do things differently, rebelling against the status quo, has shaped Renegade into a luxury motorhome legend. Like you, we’re renegades, determined to carve our own path, and fueled by an obsession for extreme quality. You’ll find we take a proprietary approach to motorhome construction because everything we build is made to own the roads you travel.
Renegade RV is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV’s and much more. Our 6,500 employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.
Primary Responsibilities
NOTICE FOR CALIFORNIA RESIDENTS
Effective January 1, 2020, pursuant to the California Consumer Privacy Act of 2018 (as amended, the "CCPA"), if you are a California resident, you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them.
Requisition ID: 24203
Sometimes, rebellions start small. Twenty years ago, our company opened its doors with a focus on building heavy-duty products for the motorsports industry, and the Renegade RV name was born the very day we decided to set up a display outside a members-only industry show. That passion to do things differently, rebelling against the status quo, has shaped Renegade into a luxury motorhome legend. Like you, we’re renegades, determined to carve our own path, and fueled by an obsession for extreme quality. You’ll find we take a proprietary approach to motorhome construction because everything we build is made to own the roads you travel.
Renegade RV is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group’s extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV’s and much more. Our 6,500 employees continuously demonstrate their commitment to building innovative and reliable vehicles that our customers can depend on whether for a family trip across the U.S. or when responding to an emergency. Rev Group is a veteran friendly employer and hires over 200 veterans and or those transferring out of the military each year.
Primary Responsibilities
- Has proven competency in a majority of the misc. areas comprising RV Service requests (e.g. structure, woodwork, mechanical, plumbing, LP, systems, seals and sealants, doors, windows, furniture, appliances, etc.)
- Excellent quality of workmanship with zero customer complaints or rework needed
- Productivity is high with all assignments being completed within target times
- A proven track record of excellent attendance
- Ensure thorough and accurate repairs as assigned by the Group Leader
- Maintain key relationships with Customers, Service Manager, Service Supervisor, Group Leader, Service Advisor, Parts Associate, and Service Technicians
- Properly use special tools and equipment provided by the service department
- Analyze & improve work processes to achieve higher efficiencies and cost savings
- Confers with Group Leader/Supervisor regarding policies, procedures and objectives
- Maintain uniform appearance, housekeeping and safety practices consistent with company policies
- Maintain the workspace assigned in an organized and clean manner
- Use supplies in a practical and economical manner
- Recommends changes in working conditions and use of equipment to increase efficiency
- Provides recommendations for tools, equipment and supplies
- Meets productivity and efficiency expectations as set by the Group Leader/Supervisor
- Maintain a high quality of workmanship for the work performed
- Turn in time sheets daily
- Ability to work without direct supervision and maintain productivity
- Advise group leader/supervisor of any defects in production workmanship, design or vendor related items found during repairs
- Follow company and plant safety procedures
- Performs any other duties as assigned
- High School/Vocational School Diploma(preferred)
- Minimum of 3 years experience in RV Tech related field
- RV Tech related certifications or equivalent experience
- Excellent attendance
- High focus on repair quality and customer satisfaction
- Problem solving abilities
- Productivity/Efficiency
- Great communication skills both verbal and written
- Valid driver’s license
- Ability to adapt to new processes
NOTICE FOR CALIFORNIA RESIDENTS
Effective January 1, 2020, pursuant to the California Consumer Privacy Act of 2018 (as amended, the "CCPA"), if you are a California resident, you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them.
