What are the responsibilities and job description for the Bell Attendant/Shuttle Driver position at Reunion Resort and Golf Club?
Located in Central Florida just minutes from Walt Disney World®, Reunion Resort & Golf Club is the premier Orlando vacation destination delivering the best in Florida resort experiences, whether for a family vacation, golf getaway, or group retreat – there is something for everyone! Our guests enjoy luxury villa accommodations and vacation homes, three signature championship golf courses, named 2025 Top 3 Golf courses in Orlando by PGA Magazine – Palmer, Watson, and Nicklaus; a 5-acre water park, tennis and pickleball courts, mini golf, bocce ball and exceptional on-site dining with seven dining outlets and bars.
Reunion Resort and Golf Club offers a supportive, dynamic workplace with cross-training, career growth opportunities, and a strong culture of recognition. Hospitality begins with us, and at the heart of our culture is genuine care for our guests, and for each other. We believe that delivering exceptional service begins with how we treat our team members. Here, innovation and collaboration thrive, and every team member is empowered to deliver warm, personalized service that makes our guests feel right at home.
Job Title: Bell Attendant & Shuttle Driver
Location: Kissimmee, FL
FLSA Status: Non-exempt
Only candidates that meet the below qualifications will be considered
Job Responsibilities
- Promptly greet guests arriving at the resort. Escort incoming hotel guests to rooms, assist with hand luggage, and offer information pertaining to available services and facilities of the resort, points of interest, and entertainment attractions.
- Provide exceptional customer service while acting as an information source for dining, attraction, and shop options on and off property
- Adhere to Reunion Resort and Golf Club company procedures and policies
- Assist department with any guest and member complaints/concerns and communicate to Director of Front Office
- Drives vehicle from on-property locations to selected passenger destinations on Reunion property and/or other locations as authorized by management. Transport guests to the Disney Transportation and Ticket Center, as scheduled. Assist passengers into and out of vehicle. Assist with loading and unloading baggage.
- Drive company vehicle both on and off property; valet member and guests vehicles
- Attend all required meetings and trainings.
- Perform other duties as assigned by leadership to meet business needs.
- Adhere to all company policies, safety procedures, and brand service standards.
Qualifications/Requirements
- Must be 18 years of age or older
- Must have or be able to obtain a DOT medical certificate within 30 days of employment
- Previous customer service experience is preferred; Previous bellman/driver experience is a plus
- Must have strong verbal and written communication skills
- Must be able to sit, stand, walk, and run for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc.
- Comfortable to perform the essential functions of the role in various types of Florida weather conditions including: sunshine, heat, and rain.
- Comfortable to complete repetitive motions, lifting and carrying up to 50 lbs.
- English language proficiency is required to perform the essential functions of this position.
- Flexible schedule availability, including evenings, weekends, and holidays, may be required based on business need.
Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Reunion Resort & Golf Club is an Equal Employment Opportunity and E-Verify employer. All applicants are subject to background checks. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.
If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to HR@ReunionResort.com.