Lead, Production

Lead, Production 

Position Summary:

ReturnPro is looking for a team oriented, driven, and energetic Production Lead. The Production Lead is responsible for assisting in supervising teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures and working conditions.

Primary Responsibilities/Essential Functions:

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Ensure effective teammate relations
• Provide teammate coaching and development
• Balance quality, productivity, cost, safety, and morale to achieve positive results in all areas
• Leads departmental performance measures, including visual controls, and provides regular progress reports to the Facility Manager
• Leads department priorities
• Track absenteeism and timekeeping
• Follows standard work methods
• Results-driven and time management
• Great communication and critical-thinking skills
• Practices safe work habits to ensure production is as efficient and safe as possible
• Help identify cost/time-saving measures to increase production on the line

Requirements:

• A high school qualification or equivalent
• Experience in manufacturing would be advantageous
• Knowledge of health and safety laws
• Excellent knowledge of equipment used in the manufacturing process
• Ability to frequently and repetitively bend, lift and reach to install parts of varying size and weight overhead
• Knowledge and experience with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
• Attention to detail, accuracy, and task completion
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Ability to act with integrity, professionalism, and confidentiality
• Demonstrated initiative
• Ability to think creatively and problem solve when faced with new challenges
• Ability to work independently, multi-task, and deliver quality work in an efficient manner
• Ability to manage competing priorities
• Ability to succeed in a team environment
• Qualified candidates will align with ReturnPro’s core values, bringing collaboration, adaptability, and innovation to every aspect of their work while fostering sustainable, people-centric solutions.

Physical & Work Environment Requirements

• Frequently required to walk, bend, lift, and reach overhead.

• Ability to repetitively lift, push, and carry 20–35 lbs.

• Ability to work overtime and weekends, as needed.

• Comfortable working in a fast-paced, team-based production environment.

Metrics for Success

• Meeting or exceeding production throughput and accuracy goals.

• Maintaining high teammate engagement and retention.

• Compliance with safety and quality standards.

• Consistent execution of SOPs and effective use of Paycom for workforce management.

• Demonstrated improvements in efficiency and cost savings over time.