What are the responsibilities and job description for the Front Desk Receptionist position at Retro Mutt Grooming?
Retro Mutt Grooming is looking for a warm, friendly, and dependable team member to help create an exceptional experience for every client who walks through our doors.
If you genuinely love dogs, enjoy helping people, and take pride in keeping things organized, we'd love to meet you!
What You'll Do
- Welcome clients and their pets with a friendly, positive attitude
- Answer phones and schedule appointments
- Assist customers with retail purchases and product recommendations
- Process payments and check clients in and out
- Maintain a clean, organized, and inviting front lobby
- Restock retail shelves and merchandise displays
- Help keep the retail space running smoothly through cleaning and daily organization
We're Looking For Someone Who Is
- Friendly, outgoing, and compassionate
- Comfortable around dogs of all breeds and personalities
- Professional with excellent customer service skills
- Organized and detail-oriented
- Reliable and punctual
- Comfortable learning a user-friendly booking software
- Comfortable using a computer/iPad and answering phones
- Willing to learn wherever needed
Bonus Qualifications
- Previous customer service or retail experience
- Experience in a veterinary clinic, grooming salon, daycare, or pet retail environment
- Experience using scheduling software or point-of-sale systems
Position Details
- Part-time
- Approximately 20–25 hours per week
- Thursday-Saturday
At Retro Mutt Grooming, we believe every customer and every dog deserves an exceptional experience from the moment they walk through our doors. From a warm welcome to helpful product recommendations and outstanding customer service, we're committed to creating a friendly, inviting environment where both people and pets feel right at home. We're building a team that values kindness, positivity, and making every visit memorable.
Pay: $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16