What are the responsibilities and job description for the Information Management Specialist position at Retail Options?
We are recruiting on behalf of a national law firm seeking an Information Management Specialist for its Cleveland office. This role supports attorneys, case teams, and administrative staff by ensuring client and firm information is accurately managed and tracked. It’s a great opportunity for someone detail-oriented and service-focused to build or advance a career in the legal environment.
Key Responsibilities
Key Responsibilities
- Maintain accurate indexing of onsite files and containers in the firm’s tracking system (iCompli)
- Fulfill requests for containers, barcodes, and physical information transfers
- Oversee information storage areas assigned to the IM Specialist
- Process incoming and outgoing client files between offices and external parties
- Collect, review, and index physical information for transfers or destruction according to firm standards
- Provide reports and metrics on office information management activities
- Assist with training initiatives and collaborate with colleagues to improve processes
- Take on other related duties as assigned
- Bachelor’s degree, or two to three years of professional services experience
- Strong computer skills with high proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Background in information management preferred
- Ability to work independently and collaboratively with individuals at all levels and across offices
- Superior communication skills and strong attention to detail
- Team-oriented and collaborative approach to work