Senior Client Advisor / Jewelry Stylist - NYC Flagship

Full-Time | NYC Flagship

We’re seeking polished, relationship-driven Senior Client Advisors to join the opening team of our NYC flagship jewelry store. This is a rare opportunity to be part of a growing brand at a defining moment—helping set the tone for an elevated in-store experience while cultivating lasting client relationships.

As a Senior Client Advisor, you’ll be a brand ambassador on the sales floor, combining exceptional service, deep product knowledge, and strong selling instincts to deliver an elevated, highly personal client experience.

Clienteling & Customer Experience

• Deliver thoughtful, high-touch service that consistently exceeds client expectations

• Style clients with intention—listening closely to their needs, lifestyle, and preferences

• Speak confidently to the collection’s craftsmanship, vision, and quality

• Build, maintain, and actively grow a strong client book to drive appointments and repeat business

• Proactively follow up with clients based on purchase history, preferences, and milestones
  
  

Sales

• Achieve and exceed individual and store sales goals

• Utilize product knowledge and trend awareness to make relevant, compelling styling recommendations

• Build authentic relationships that foster loyalty and repeat visits

• Understand and work toward key performance metrics

• Partner with store leadership on sales strategies and action plans
  
  

Sales Floor & Operations

• Uphold visual merchandising standards and maintain an elevated store environment

• Support floor sets, replenishment, and back-of-house organization

• Execute opening and closing responsibilities as a Keyholder

• Collaborate closely with management on daily operational needs

• Support the team wherever needed to ensure seamless store execution
  
  

Stylists are more than sellers—they are trusted advisors, creative partners, and brand storytellers who help clients build confidence and lasting personal style.

Requirements

• Minimum 2 years of experience in contemporary or luxury brand retail sales

• Fine jewelry experience highly preferred

• Proven ability to build and maintain a strong client book

• Strong sales performance with a relationship-first mindset

• Excellent communication and customer service skills

• Detail-oriented with strong organizational skills

• Comfortable using POS systems and basic computer programs (Excel, Word)

• Positive, motivated, and entrepreneurial team player

• Flexible availability, including weekends and holidays
  
  

Benefits

• Medical, dental, and vision insurance

• Company-paid life insurance

• 401(k) with 4% company match

• Paid time off

• Generous employee discount

• Invitations to pop-ups, brand moments, and company events