What are the responsibilities and job description for the Lead Water Restoration Technician position at RestoPros of Seattle?
About Us
RestoPros is one of the fastest-growing restoration companies in the country—and we’re expanding rapidly into Seattle and surrounding areas! We specialize in fast, professional response to water, fire, smoke, mold, and storm damage for both residential and commercial clients.
Our growth is powered by a commitment to white-glove service, built on the core values of respect, trust, integrity, and exceptional customer care. Joining RestoPros of Seattle means being part of a company known for premium quality and lasting relationships.
Position Overview
The Lead Water Restoration Technician is responsible for executing high-quality water mitigation services while leading field operations and maintaining excellent communication with customers, insurance representatives, and team members. This is a hands-on, field-based position that requires technical expertise, leadership, and a strong customer-first mindset. The ideal candidate brings a background in restoration, construction, and mitigation and thrives in a fast-paced, service-driven environment.
This position requires rotating on-call/emergency availability.
Key Responsibilities
- Provide exceptional, empathetic customer service throughout the mitigation process
- Conduct on-site assessments and communicate with homeowners, property managers, and adjusters
- Obtain required documents (e.g., signed work authorizations, COS) before initiating or completing projects
- Perform water mitigation and restoration services according to industry standards and RestoPros protocols
- Create accurate moisture maps, drying logs, and job documentation using industry-specific software
- Write and review estimates using estimating software (Xactimate experience preferred)
- Oversee jobsite cleanliness and safety from start to finish
- Maintain daily job schedules, equipment logs, and documentation
- Supervise, mentor, and develop junior technicians as the team scales
- Maintain a clean, organized work vehicle and ensure tools/equipment are properly stocked and maintained
- Perform regular inspections to ensure quality and compliance with IICRC standards
Qualifications
- Minimum 2 years of water mitigation or restoration experience (Required)
- 1 years of general construction, demolition, or related experience (Preferred)
- IICRC Water Damage Restoration Technician (WRT) certification
- Experience with mold, fire, or smoke remediation (Preferred)
- Proficient with job management software, drying logs, and documentation tools
- Xactimate estimating experience is a major plus
- Strong attention to detail and ability to manage multiple priorities
- Positive attitude, professional demeanor, and a high level of reliability
- Able to work independently and communicate effectively with ownership and team
- Valid driver’s license with a clean driving record
- Must pass background check and driving record screening
- Reliable transportation to and from job sites
- LOCAL CANDIDATES ONLY - NO RELOCATION
Physical Requirements
- Regularly lift 50 lbs. (up to 100 lbs. with assistance)
- Work on ladders and in elevated or confined spaces (e.g., attics, crawl spaces)
- Ability to sit, stand, bend, walk, and perform physical labor for prolonged periods
- Comfortable with repetitive tasks involving pushing, pulling, lifting, and carrying
Perks & Benefits
- Paid Time Off & Vacation
- Company-issued technology
- Bonus opportunities
- 401(k) matching plan (4%)
- Professional development and paid training for certifications
- Potential for advancement in a growing organization
Join Us
If you're an energetic, motivated professional with a passion for sales and a knack for building lasting relationships, we want to hear from you. Help us grow our footprint in Seattle and grow your career with a company that values your contributions.
Apply now to become a key player at RestoPros of Seattle!
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Safety equipment provided
- Vision insurance
Application Question(s):
- Do you have a minimum of 2 years of water restoration experience?
Work Location: Hybrid remote in Seattle, WA 98108
Salary : $30 - $35