What are the responsibilities and job description for the Infrastructure Services Manager – Identity & Access Management (IAM) position at Resourcesoft, Inc.?
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8 years of technical experience in enterprise infrastructure engineering and identity access management.
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Proficiency in Microsoft Windows Server administration and managing complex identity infrastructure environments.
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Experience with Active Directory, Microsoft Entra ID (Azure AD), and enterprise authentication platforms.
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Experience with PKI infrastructure and the automation of certificate lifecycles for high-availability systems.
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Experience with ITIL-based change management and orchestrating production incident response activities.
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Experience with Linux server administration and executing technical remediation for security vulnerabilities (CVEs).
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Excellent leadership and communication skills for managing specialized engineering teams and diverse stakeholders.
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Lead the operational support and technical maintenance of enterprise-scale Identity and Access Management (IAM) platforms.
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Orchestrate infrastructure upgrades and lifecycle management for Microsoft Windows and Linux server environments.
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Oversee production incident management and service restoration efforts for mission-critical authentication infrastructure.
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Execute security vulnerability remediation and CVE response strategies across the identity infrastructure stack.
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Direct PKI operations and certificate renewal processes to ensure secure and continuous system connectivity.
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Implement ITIL change management protocols and technical peer reviews for all production environment modifications.
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Manage workload prioritization and professional development for a team of infrastructure and IAM engineers.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.