What are the responsibilities and job description for the Jr. Business Analyst position at Resourcesoft, Inc.?
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2 years of experience in business analysis within the financial services or banking industry.
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Proficiency in the Salesforce platform and maintaining active technical certifications.
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Experience with nCino or similar cloud-based commercial lending operating systems.
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Experience in leveraging generative AI tools such as Claude and ChatGPT for technical tasks.
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Experience with technical documentation, requirements gathering, and creating instructional modules.
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Experience with Business-As-Usual (BAU) operational support and software development workflows.
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Excellent verbal and written communication skills for facilitating training and stakeholder sessions.
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Document comprehensive business and functional requirements for Salesforce and nCino platform updates.
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Utilize generative AI tools like Claude and ChatGPT to streamline the production of technical artifacts.
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Author and modernize end-user training materials and testing paradigms for the banking group.
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Partner with senior analysts to capture technical workflows and requirements for ongoing BAU tasks.
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Maintain a centralized repository of project documentation and technical system specifications.
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Translate operational banking needs into structured user stories for the software development team.
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Support the implementation of new training and testing structures within the digital banking organization.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.