What are the responsibilities and job description for the Project Manager, Technology Services position at ReSource Pro?
Do you thrive on bringing order to complex, client-facing technology projects? Does leading cross-functional teams, to deliver real results energize you?
Come Join ReSource Pro!
Your Role...
ReSource Pro is seeking a Project Manager, Technology Services to lead multiple client-facing engagements, ensuring the successful planning, execution, and delivery of software implementation and related projects. This role develops comprehensive project and resource plans, coordinates cross-functional teams, manages timelines and budgets, mitigates risks, and maintains strong client relationships to achieve desired outcomes.
We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
In this role, you will...
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.
Your Benefits & Perks…
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The Standard Interview Process Includes
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
Come Join ReSource Pro!
Your Role...
ReSource Pro is seeking a Project Manager, Technology Services to lead multiple client-facing engagements, ensuring the successful planning, execution, and delivery of software implementation and related projects. This role develops comprehensive project and resource plans, coordinates cross-functional teams, manages timelines and budgets, mitigates risks, and maintains strong client relationships to achieve desired outcomes.
We hire the best because our service is only as good as the people delivering it. We're committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
In this role, you will...
- Develop detailed project plans, including scope, timelines, deliverables, and resource allocation, ensuring alignment with client expectations
- Lead project teams from initiation through delivery, driving adherence to budget, timelines, and quality standards
- Monitor project scope and risk, proactively identifying, escalating, and resolving issues that could impact schedule, cost, or performance
- Serve as the primary day-to-day point of contact for assigned clients, building strong relationships from analyst to executive level
- Provide clear, timely, and transparent status updates, managing expectations and addressing escalations to maintain client confidence
- Foster a respectful, collaborative, and solution-oriented team environment
- Must reside, and be willing to work on-site at the MIS office
- Bachelor's degree in Computer Science, Software Engineering, IT, or a related field
- PMP certification preferred, but not required
- 10 years of relevant experience in software implementation or program/project management within IT/software delivery environments; P&C insurance experience preferred
- Proficiency in MS Project and project management tools (ClickUp preferred)
- Knowledge of policy administration, claims management, and vendor solutions (Insurity, Majesco, Guidewire, Duck Creek, etc.)
- Strong leadership skills, with the ability to influence without direct authority
- Excellent written and verbal communication skills
- Comfortable working both independently and in a team-oriented, collaborative environment, adapting to shifting priorities and timelines
- Ability to travel domestically up to 25% of the time
- Technological proficiency – able to learn, utilize, and navigate a variety of external and internal systems
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.
Your Benefits & Perks…
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom.
The Standard Interview Process Includes
- Behavioral interview with Talent Acquisition
- Online talent assessment
- Hiring Manager interview
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.