What are the responsibilities and job description for the Beverage Bartender position at Resorts World Catskills?
The Bartender is responsible for positive guest interactions, as well as the ability to mix and serve beverages to guests in a high-paced environment. At all times, bartenders are expected to pay close attention to our guests needs and make them feel welcome, relaxed and comfortable. Must obtain a Tips Certification.
Essential Functions:
- Greet guests, take beverage orders directly from guests.
- Checks identification of customers to verify age requirements for purchase of alcohol.
- Mixes drinks, cocktails, and other bar beverages as ordered.
- Ensures that the assigned bar is neatly kept and fully equipped with tools and products needed for mixing beverages and serving guests.
- Maintains a clean and sanitary environment.
- Restocks and replenishes bar inventory and supplies.
- Complies with all food and beverage regulations.
- Processes guests’ bills, handle money and transactions in a cash register.
- Enforces rules and regulations to limit problems and liability.
- Develops an efficient work pace that keeps the guests at the bar and dining room satisfied at all times.
- Keeps bottles organized, and wash glasses as needed.
- Understands the local identification and drinking age laws in order to prevent problems.
- Manages the intake of each guest to prevent over intoxication and drinking and driving.
Performs other tasks as assigned.
Core Competencies:
- Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
- Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success
- Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
- Demonstrates the courage and initiative to present new ideas and perspective to create positive results
- Exhibits respectful consideration of viewpoints, situations and others
- Puts the guest at the forefront of every decision
Essential Requirements:
- Strong interpersonal and communication skills required
- Strong organizational skills and attention to detail required
- Ability to work in a fast-paced environment
- Knowledge in all applicable rules and regulations
Knowledge/Work Experience:
- Must be 21 years or older
- High school diploma or G.E.D preferred
- One (1) year experience in customer service and bartending in a high-volume establishment preferred
- ABC license
- Must have a NYS Food Handlers Permit