What are the responsibilities and job description for the SURVEILLANCE OFFICER position at Resorts Casino Hotel?
- Observes activities of casino guests and employees.
- Monitors all casino operations, including table games, slots, cashiering cage and count rooms, by way of the closed circuit television (CCTV) system for criminal activity and/or violations of NJ regulations and company policies and procedures.
- Records and documents such activities where appropriate and reports the activities to appropriate officials.
- Monitors property alarms and communicates effectively with responding parties.
- Completes detailed incident reports and daily logs.
- Promotes positive public relations.
- Handles sensitive information and maintains confidentiality.
- Performs other duties as assigned.
- NOTE EMPLOYEES MUST ADHERE TO THE REGULATIONS SET FORTH IN N.J.A.C. 1369D-1.10 and 1.11, AND MUST SIGN AN ACKNOWLEDGEMENT OF THESE REGULATORY REQUIREMENTS PRIOR TO BEING EMLOYED IN THE SURVEILLANCE DEPARTMENT.
- College degree preferred.
- Minimum one (1) year of appropriate experience.
- Good technical and manual skills.
- Strong math and writing skills required.
- Strong computer skills required.
- Knowledge of Casino Games preferred.
- Effective communication skills required.
- All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.
(F) Standing
(F) Walking
(C) Sitting
(O) Kneeling
(N) Running
(O) Lifting Max Weight 25lbs
(O) Pushing Max Weight 25lbs
(O) Pulling Max Weight 25lbs
(O) Carrying Max Weight 25lbs
(O) Bending
(O) Stooping
(O) Climbing Stairs
(N) Climbing Ladders Max Height N/A
(N) Working at a Height Level Above The Floor Max Height N/A
(C) Finger Dexterity
(C) Full Use of Both Hands
(N) Crawling
(N) Balancing
(N) Throwing
(N) Twisting
(N) Reaching Max Height N/A
(N) Driving
(N) Working On or With Moving Machinery
(F) Working at Rapid Work Speed
(O) Working in Isolation
(C) Working Around People
(C) Hearing Conversation
(C) Hearing High Acuity
(C) Speaking Clearly
(C) Seeing Near
(C) Seeing Far
(C) Seeing - Depth Perception
(C) Seeing - Color Vision
Essential Mental Functions
(C) Writing English
(C) Reading English
(C) Speaking English
(O) Working under Pressure/Stress
(C) Speaking With Guests/Customers
(C) Speaking With Employees
(C) Working with Basic Math Skills
(C) Making Decisions Based On Facts
(C) Making Decisions Based On Data
(C) Making Decisions Based On Personal Judgment
(C) Making Accurate Measurements According To Set Standards
(N) Planning and/or Supervising the Activities Others
Essential Interactive Functions
(F) Working under Close Supervision
(F) Working under Minimal Supervision
(C) Working and Interacting With Management in a Professional and Courteous Manner
(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner
(C) Working and Interacting With Guests in a Professional and Courteous Manner
Essential Environment Functions
(C) Working Inside
(O) Working Outside
(F) Working in a Fast Paced Environment
(N) Exposed To Chemicals Describe
(N) Exposed To Dust, Fumes, Gases, Describe
(F) Exposed To Smoke
(O) Exposed To Excessive Noise
(F) Working in Dimly Lit Areas
(O) Working in Sudden Marked Changes of Temperature and Humidity
Key
Not Applicable (N)
Occasional (O) Under 2 hours
Frequent (F) 2 hours to 5 hours
Constant (C) more than 5 hours