Contracts Representative I

Are you ready for your DREAM VACATION? Join the ResortCom Family to make that DREAM come true! 

At the Employer of Choice, a complimentary week at one of our managed resorts for you and your family is THE STANDARD! 

Employees know ResortCom is a great place to work, because we care about our employees, work hard for our success, and value diversity and culture. We strive to be better than our competitors, and to distinguish ourselves through our performance. Whether you’re providing the ultimate guest experience for one of our spectacular resorts or building your career within one of our many corporate disciplines, a career with ResortCom is like no other! 

We are currently looking for a Contracts Representative I to join our Resortcom family!

Position Summary

This position reports to the Contracts Department and is responsible for the data entry and verification of Time Share contracts, refinances and other contract modifications.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Data entry of new contracts
• Process various contract modifications, including: cancellations, refinances, reinstatements, member information modifications, transfers of monthly payments and/or maintenance fee payments
• Validate all information received to the designated client database via XML transmittal against copy of contract received
• Client Customer Service via email, CRM or phone call
• BITRIX Task processing from Front Office, Business Relations Administration Dept., Loan Servicing, ADMIN, Specialty Teams, Welcome Calls, and clients for members requests
• Evenings and weekend work may be required based upon the workload.
• All other duties and projects as assigned by management

 Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

 Work Environment

The work for this position is conducted in an office environment.  The noise level in this environment is usually moderate. 

 Americans with Disability Specifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to sit at the computer and do data entry and look at the screen for extended periods of time with minimal breaks.

Your Career with the Employer of Choice Awaits!

Our Mission

Servicing members and clients in pursuit of exceptional EXPERIENCES.

Our Core Values

We pride ourselves on living the RCLIFE! We are RESOURCEFUL and COMMUNICATE! We LEAD with INTERGRITY while having FUN and love to EMPOWER our team members to be their very best every day!

We are looking for team members that embrace our #RCLIFE culture. Keep reading to learn about our unique spin on corporate culture, our many standard and industry specific benefits, and a chance to take that DREAM VACATION we talked about earlier.

Employer of Choice Benefits

We don’t just say we are the Employer of Choice; we back it up with our benefits that are second to none! See the PERKS that makes us different!

Health is Wealth- We pay 85% for our employees Medical, Dental and Vision Benefits, while also paying for 50% for dependents! We ensure all team members with employer paid Life Insurance while also providing FREE onsite flu shots. We also offer pet insurance to protect your furry family members!

Vacation- We provide a Complimentary Vacation week at one of our managed resorts with various discounted rates on food and excursions! In addition, you will have opportunities to travel as part of our unique travel perks.

PERKS- Paid hour every Thursday for company-wide teambuilding events.

Concierge Services- Daily and weekly vendors come to the office to provide services that make your life easier!

Qualifications

Required Education and Experience

• High school diploma (or GED or High School Equivalence Certificate)
• Excellent organizational, multi-tasking and prioritizing skills
• Ability to work under pressure
• Must have strong attention to detail and accuracy
• Knowledge of MS Office applications (Word, Excel and Outlook)
• Must have a positive attitude and desire to learn

Preferred Education and Experience

• Previous administrative processing experience preferred
• Data Entry
• Bilingual (English – Spanish) a plus

Required Education and Experience

• High school diploma (or GED or High School Equivalence Certificate)
• Excellent organizational, multi-tasking and prioritizing skills
• Ability to work under pressure
• Must have strong attention to detail and accuracy
• Knowledge of MS Office applications (Word, Excel and Outlook)
• Must have a positive attitude and desire to learn

Preferred Education and Experience

• Previous administrative processing experience preferred
• Bilingual (English – Spanish) a plus

Salary : $17 - $19