What are the responsibilities and job description for the Service Desk Associate position at Resolvetech Solutions?
We are seeking a skilled and service-oriented IT Support Specialist to join our team. This role is responsible for providing technical assistance to end users, ensuring timely resolution of issues, and maintaining high standards of customer service across all support channels
Qualifications and Experience
- 1–3 years of relevant experience in IT support or a related technical role.
- Strong communication skills and a customer-focused mindset.
- Demonstrated ability to provide technical, functional, and administrative support.
- General understanding of departmental systems, terminology, and procedures.
- Capable of performing routine tasks independently and solving basic technical issues.
Please send the updated resume to nirmala.nagarjuna@resolvetech.com or reach on 972 597 0089 OR please refer to any of your friends/colleagues.
Job Types: Full-time, Contract
Pay: $20.00 - $25.60 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $20 - $26