Contract Manager

Contract Manager

Location: Washington, DC — 100% onsite (not remote or hybrid eligible)

Job Type: Full-time

Company: Resolvesoft

Position Overview

Resolvesoft is seeking an experienced Contract Manager to lead day-to-day operations for a professional services contract based onsite in Washington, DC. This is a key leadership role with full authority over daily operations and responsibility for staffing, performance, and service quality across the engagement. The ideal candidate is a proven people manager who can direct a multidisciplinary team, build strong client relationships, and consistently deliver high-quality results.

Key Responsibilities

●       Serve as the primary point of contact and full-authority representative for all day-to-day contract operations and client matters.

●       Organize, direct, and coordinate the planning and execution of all contract support activities.

●       Recruit, onboard, and retain qualified staff; manage staffing transitions and continuity of coverage with minimal disruption to service delivery.

●       Maintain and adjust, as needed, the internal management structure supporting the contract.

●       Represent the company at client meetings and periodic performance reviews; proactively identify and resolve performance concerns.

●       Develop and maintain quality control procedures to ensure services consistently meet contractual standards.

●       Ensure staff compliance with client site security, identification, and background investigation requirements.

●       Designate and manage a qualified alternate to ensure continuous management coverage when unavailable.

Required Qualifications

●       Bachelor's degree from an accredited college or university.

●       Minimum 3 years of experience managing a complex, multidisciplinary team involving multiple facets of technical or professional services work.

●       Demonstrated experience with day-to-day management of contract or program operations, potentially spanning multiple projects, teams, or locations.

●       Strong organizational skills with a proven ability to direct and coordinate the planning and production of support activities.

●       Excellent written and verbal communication skills.

●       Ability to pass a federal background investigation for onsite facility access (includes providing identification and fingerprinting).

●       Able to work onsite in Washington, DC during standard business hours, Monday–Friday.

Additional Details

●       This role requires 100% onsite presence at the client's Washington, DC location; remote or hybrid work is not available except in rare, client-directed emergency situations.

●       Standard availability is approximately 8:00 AM–4:30 PM, Monday–Friday, excluding federal holidays.

Our mission is to empower our clients to achieve sustainable success through efficient, cost-effective, and scalable solutions that drive significant performance improvements. We believe in delivering value-driven results and fostering a culture that attracts and retains top talent to provide scalable, adaptable services.