Administrative Support

Job Title: Administrative Support Specialist
Location: In Person 168 E Reynolds Rd Lexington KY
Pay: Ranges based on experience
Schedule: Part-time / M-F 9am-2pm

Reports To: Administrative Lead

Job Summary:
Join our therapy practice as an Administrative Support Specialist, playing a key role in managing daily office operations. This role includes scheduling appointments, managing client referrals, supporting clinicians, and collaborating with billing and clinical supervision teams. We’re looking for an organized, detail-oriented professional to foster effective communication and ensure a welcoming environment for clients and staff.

Key Responsibilities:

• Appointment Scheduling: Manage and update client appointments, handle cancellations, and coordinate with clinicians.
• Referral Management: Track and follow up on client referrals, ensuring documentation is complete.
• Clinician Support: Coordinate schedules, communicate client updates, and support clinical workflows.
• Billing Collaboration: Liaise with the billing team on insurance details and client account updates.
• Office Coordination: Greet clients, manage calls, order supplies, and support office operations.
• Documentation: Maintain accurate client records and assist with document preparation.
• Data Entry: Input and manage data accurately for reporting and record-keeping.
• Customer Service: Provide excellent service to clients, addressing inquiries professionally.
• Special Projects: Complete tasks assigned by the Administrative Lead or clinical supervision team.

Qualifications:

• Strong organizational and communication skills
• Proficiency in data entry and office software
• Ability to multitask in a fast-paced environment
• Prior administrative or healthcare office experience

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Application Question(s):

• This is a requirement: Do you have experience as an administrative assistant in a mental health or medical field?

Work Location: In person

Salary : $15 - $20