What are the responsibilities and job description for the AR & Rental Coordinator Manager position at Resolute Industrial, LLC?
About Mobile Air & Power RentalsMobile Air provides temporary cooling, heating, dehumidification, and power solutions. Offering rental equipment such as portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, we meet HVAC rental needs nationwide.Our solutions help clients save time and money, enhance their businesses, and create memorable experiences at special events. If you have a passion for helping others, join us in a $65 billion growth industry dedicated to creating impactful community experiences. Discover your purpose – work in rental!Position Overview: AR & Rental Coordinator ManagerMobile Air & Power Rentals is seeking an experienced and proactive AR & Rental Coordinator Manager to lead our Accounts Receivable and Rental Coordination functions. This is a highly visible leadership role that bridges Finance, Operations, Sales, and Customer Success to ensure accurate, timely billing and strong cash flow performance.Reporting to the Corporate Controller, this role oversees the full rental billing lifecycle while leading a team of Accounts Receivable Specialists and Rental Coordinator Supervisors. The AR & Rental Coordinator Manager plays a critical role in driving billing accuracy, reducing DSO, improving processes, and delivering an exceptional customer billing experience in a fast-paced, high-volume environment.This position is based in Ohio and requires approximately 20% travel.Job ResponsibilitiesLead, mentor, and develop a team of approximately six (6) team members, including Accounts Receivable Specialists and Rental Coordinator Supervisors.Oversee the end-to-end rental billing lifecycle, including contract setup, invoicing, variable rental rates, fuel surcharges, delivery and pick-up fees, damage waivers, and off-rent processing.Ensure accurate and timely billing for a portfolio of 2,000 active rental contracts.Partner closely with Sales, Operations, and Field Service teams to quickly resolve billing disputes and support customer retention.Drive process improvements, internal controls, and automation initiatives to increase efficiency and scalability.Lead continuous improvement efforts, including standardized rental coordinator procedures, customer setup benchmarks, and KPI development.Ensure compliance with customer credit policies, sales tax requirements, and SOX-like internal controls.Serve as the primary escalation point for complex customer billing and account issues.Oversee daily cash application activities, ensuring all incoming payments (ACH, wire, check, lockbox, and credit card) are posted accurately within 24 hours.Manage AR aging, unapplied cash, short payments, chargebacks, refunds, write-offs, and daily cash reporting.Process customer credit card payments and remote check deposits as needed.Support audits, compliance initiatives, budgeting, and forecasting activities.Assist with customer setup, sales tax exemptions, credits, and reconciliation of sales tax transactions through AvaTax.Perform additional duties and special projects as assigned.RequirementsBachelor’s degree in a business-related field with 3–5 years of relevant experience, or an Associate’s degree with 10 years of experience in accounts receivable, billing, or order entry roles.Strong working knowledge of accounts receivable, billing processes, and rental coordination operations.Experience working with ERP systems and Microsoft Office applications; Infor experience preferred.Advanced proficiency in Microsoft Excel, Word, and PowerPoint in a large data-set environment.Strong analytical, critical thinking, and problem-solving skills.Ability to manage multiple priorities simultaneously while maintaining accuracy and attention to detail.Strong communication and collaboration skills with the ability to work cross-functionally.Willingness and ability to travel up to approximately 20%.BenefitsCompetitive salary with quarterly bonus opportunitiesHealth, vision, and dental insuranceCompany-paid life insurance401(k) with company matchPaid time off (vacation, sick days, and holidays)Career growth and leadership development opportunitiesEmployee discount programs
Salary : $18 - $24