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Targeted Case Manager-Hennepin County

Residential Transitions, Inc.
Minneapolis, MN Full Time
POSTED ON 8/4/2026
AVAILABLE BEFORE 9/2/2026
Targeted Case Manager-Hennepin County

Company Overview:

At Residential Transitions, Inc. (RTI), our mission is to help people improve their quality of life by empowering them with knowledge, resources, and skills—while always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness, substance use challenges, and other disabilities. Our services support people living independently in the community, in their own homes, as well as in our residential settings. Through compassionate care and a person-centered approach, we aim to make a lasting difference in the lives of those we serve.

Position Overview:
 As a Targeted Case Manager, this position is responsible to assess needs, identify goals, and develop a plan for services with individuals served who are diagnosed with serious and persistent mental illness, substance use disorders and co-occurring medical conditions. This includes referring and linking the individual to needed services and resources, as well as monitoring progress and coordinating ongoing service. We work with people integrated into the community, living in their own homes and in our residential settings. Our mission is to help people improve their quality of life by empowering them with knowledge, resources and skills and treating them with dignity and respect.
Role Responsibilities:
  • Assess needs, identify goals, and plan service so that individuals’ needs are met, and goals are enhanced.
  • Communicate consistent information and aid the team to ensure continuity of service for the individuals served.
  • Ensure services are documented in individual records so information is readily available, results of services can be determined, and record-keeping standards are met.
  • Provide flexible, individualized support so individuals can lead self-directed lives.
  • Access available community and housing resources so that necessary and relevant resources match individual’s needs and preferences.
  • Facilitate communication among others involved, to provide coordination and define service direction to attain individuals’ goals.
  • Provide crisis assessment and intervention so individuals receive the assistance they need to be safe in their home and community.
  • Promote an inclusive, diverse, culturally competent and respectful workplace.
  • Attempt to meet with the adult at least once every 6 calendar months or more as needed according to the client’s preferences and Coordinate Services Support Plan.
  • Manage civil commitments, complete reports to the court.
Required Qualification and Experience: 
The Targeted Case Manager shall be qualified under Minnesota law as follows:
  • Bachelor’s degree in a behavioral science or related field OR
  • Meets the definition of a Mental Health Practitioner under MN Statute 245I.04, Subd. 4. OR
  • If you do not have a behavioral-science bachelor’s degree, you must meet one of the following:
    • Four years of experience as a Case Manager Associate (CMA) under proper supervision
    • Registered Nurse (no bachelor’s degree) with: specialized psychiatric training, and three years of community mental health experience
    • Previously qualified as a case manager under the 1998 DHS waiver
    • Completed 80 hours of specific SPMI training prior to direct service delivery
    • Demonstrated competency in serving adults with SPMI, consistent with national practice standards
Additionally, they should meet the below requirements:
  • Have a passion for improving the lives of the individuals we serve.
  • Be able to pass a Department of Human Services background check.
  • Have a working knowledge of person-centered planning, harm reduction, and the needs of individuals with SPMI/CD.
  • A valid driver’s license and a satisfactory driving record and have access to a working vehicle with valid auto insurance.
Preferred Qualification and Experience:
  • At least 2,000 hours (1 year) of experience in the delivery of service to persons with mental illness
  • Experience with targeted case management and commitment proceedings
Benefits of Working at RTI:
  • Generous PTO: Accrue paid time off based on tenure: up to 120–208 hours annually depending on years of service
  • On-Demand Pay: Access your earned pay anytime.
  • Paid Holidays: 7 company-paid holidays 1 floating holiday.
  • Retirement: 401(k) with company matching contribution.
  • Health Benefits: Medical, dental, and vision insurance.
  • Professional Growth: CEU courses, clinical supervision, and monthly paid trainings relevant to services provided.
  • Career Advancement Opportunities: Grow within RTI.
Compensation: $46,000.00 - $50,000.00 per year
Type: Full-Time
Location:  Hennepin County

Physical amp; Mental Requirements:

Employees in this role must be able to:

  • Walk, stand, sit, bend, climb stairs, and perform crisis prevention/intervention techniques
  • Use hands for writing, typing, and data entry
  • Lift up to 40 lbs. and occasionally exert physical effort during duties
  • Maintain vision and hearing necessary for reading charts, operating office equipment, using a computer, and driving a vehicle
Be the difference by making a difference. Advance your career in mental health today and change someone’s life tomorrow with Residential Transitions Inc., an award-winning organization that puts the people they serve and employ first.
RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary : $46,000 - $50,000

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