What are the responsibilities and job description for the Public Areas Attendant / Cleaner - Weekends Required position at Residence Inn Toledo West?
Public area cleanliness greatly influence the total guest experience. Cleaning each public area to brand standard ensures a welcome and relaxing environment for our guests. The primary responsibility of a Public Areas Attendant is to deliver and exceed guest expectations, public areas to brand standards, promptly address guest requests, and work together to resolve guest challenges.
Work Performed
- Clean public areas efficiently, to brand expectations, and with great attention to detail.
- Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
- Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
- Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
- Always maintain professionalism consistent with hotel brand and company expectations.
- Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
- Take on additional tasks as necessary or assigned by hotel leadership.
QualificationsExperience & Education:
- 1 years of housekeeping experience, preferably in hotels
- High School diploma or equivalency education certificate required
- Physical:
- Stand and walk frequently throughout the workday
- Lift, lower, and maneuver up to 30 pounds occasionally
- Reach, bend, stoop, and pivot frequently throughout the workday
Job Type: Part-time
Pay: $12.00 - $13.50 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Benefits:
Employee Discounts, Vacation & Paid Time Off, Health InsuranceSalary : $12 - $14