What are the responsibilities and job description for the Room Attendant position at Residence Inn / Springhill Suites Combo Downtown Greenville?
Job Purpose
The Residence Inn/ SpringHill Suites by Marriott in Downtown Greenville is seeking motivated Room Attendants for their hotel. The purpose of the Guest Room Attendant is to ensure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness. The Guest Room Attendant must ensure guest satisfaction through room cleanliness and attention to our guest needs.
Essential Job Functions
- Knows and follows establishes cleaning procedures to maintain a high standard of cleanliness for guest rooms according to Auro Hotels’ and brand standards.
- Assist colleagues when own workstation is complete.
- Properly uses all cleaning fluids and supplies.
- Properly place guest amenities; e.g., toilet paper, tissues, guest service directories, and turndown amenities.
- Perform and complete any special projects or reasonable requests assigned by management.
- Knows and actively practices the hotel’s emergency procedures and loss prevention guidelines.
- Sorts, counts, folds, marks, and carries linens.
- Make beds (triple sheeting) with clean sheets in excellent condition and dust furniture.
- Replenish supplies such as drinking glasses and writing supplies.
- Move furniture, hang drapes, roll carpets, and replace light bulbs.
- Transport trash and waste to disposal area.
- Sweep and scrub floors.
- Perform all duties in safe manner and monitor actions of others.
- Wash walls, ceilings, woodwork, windows, door panels, and sills.
- Sweep patio and balconies.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours, and/or responsibilities for this job at any time.
Experience/Education
- High School Diploma Preferred.
- 1-2 years experience as a Guest Room Attendant
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.