House Person

Job Purpose

The Residence Inn/ SpringHill Suites by Marriott in Downtown Greenville is seeking House Persons. The purpose of the House Person is to ensure the overall success of the hotel by meeting or exceeding the guest's expectations for product cleanliness. The House Person must ensure guest satisfaction through hotel cleanliness and attention to our guests' needs.

Essential Job Functions

• Responsible for stocking room attendant carts with adequate supplies to complete assigned rooms and maintain an efficient cleaning cart.
• Maintain equipment such as vacuum and cleaning equipment. Empty vacuum cleaner bag as necessary.
• Notify supervisor when shortage of supplies is noticed.
• Remove trash and dirty linens from room attendant’s carts.
• Ensure that hotel public areas are within the standards of Auro Hotels and the Brand.
• Clean furniture, elevators, glass, planters, etc., in public areas such as lobby, pool, and public restrooms. Sweep and vacuum floors, hallways, and stairwells.
• Report maintenance problems and complete work repair orders.
• Spot clean walls, carpets, light fixtures, and room attendant carts at the end of the day.
• Turn in articles left in rooms to management for "Lost and Found" following hotel procedures.
• Responsible for replenishing supply storerooms in the hotel; Rotate linens in storerooms. Maintain shelf organization in the storerooms.
• Has a thorough knowledge of emergency procedures.
• Take corrective action where required to improve the safety of work areas.
• Maintain security of keys and hotel as assigned.
• Deliver special request items such as cribs to guest rooms.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Perform job duties with minimum disruption to the guest.
• Work with machinery both indoors and outdoors, including but not limited to: vacuum cleaners, electric and manual hand tools, carpet‐cleaning machines, floor buffers, etc.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours, and/or responsibilities for this job at any time.

Qualifications

• Ability to work any shift (1st & 2nd)

Experience/Education

• High School Diploma Preferred.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.