Office Administrator

                                                                               Join Our Team as an Operations Support Receptionist at ResiCentral!

Are you ready to launch your career in a role where growth starts on day one? We’re looking for an energetic, detail-oriented Operations Support Receptionist to handle essential tasks like managing calls, placing orders, and supporting key operations.

This is a hybrid position, with in-office work twice weekly at our Land O’ Lakes location. If you have exceptional communication skills, thrive in a fast-paced environment, and are motivated to succeed, this is your opportunity to make an impact. Adaptability and drive are a must—because at ResiCentral, we move fast and reward ambition.                                                           

                                                            Apply today and take the first step toward a career with unlimited potential!

Job Summary

You will be responsible for performing various duties relating to heavy phones, scheduling, placing orders and assisting with other essential duties.  You have exceptional communication skills, a high level of motivation, thrive in a fast-paced environment, are adaptable to change, and are extremely driven. This is an entry level position where the potential for growth begins the moment you join us.

Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

 Provides friendly, courteous, professional and timely telephone support.  

• Professionally greet and direct clients, consultants and vendors.  
• Prepares correspondence, filing, copying as needed.        
• Distribution of incoming and outgoing mail, printed material and fax documents.  
• Shipping and receiving FedEx & UPS.
• Endorse, ship and track collaterals daily.
• Tracking final title policies and recorded deeds.
• Maintain our aged trailing documents reports.
• Perform other related duties as required and assigned.

Required Skills/Abilities 

• Mortgage, Title or Escrow experience is preferred.
• Strong ability to handle multiple tasks.  
• Previous receptionist and customer service experience preferred.
• Proficient in Word, Excel, and Outlook
• Ability to operate office equipment, copiers, and facsimiles.
• Excellent written and oral communications skills.
• Effective time-management abilities.
• You can meet critical deadlines in a dynamic, rapidly changing environment.
• You have a professional demeanor and strong work ethic.
• Our core values speak to you: Responsive, Proactive, Accountable, Empathetic, Compassionate, and Ethical.
• You understand that flexibility is key in an ever-changing industry.
• Unwavering attention to detail.
• Provide exemplary service in all client interactions and communications; always uphold the ResiCentral service standards and exercise good judgement.
• High school diploma or GED is required. A College degree is a plus.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift 15 pounds at a time

Travel Required

• Minimal

Education and Experience

• High school diploma or GED is required. A College degree is desired.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.