Cross-Shift Coordinator

Can you look into the eyes of someone who is struggling and see their pain – while also seeing their potential? Are you passionate about providing opportunities to help people rebuild their lives?

The Mission is looking to expand our team of committed staff members who are dedicated to creating an environment where those who have nowhere else to turn can live with dignity, experience hope and see new opportunities.

Cross-Shift Coordinator:

The Rescue Mission of Trenton is seeking a dedicated and experienced Cross-Shift Coordinator for our Emergency Shelter. The Cross-Shift Coordinator: plays a vital role in maintaining operational stability and consistent leadership across all shifts—day, evening, and overnight. This dynamic position ensures that staff are supported, policies are upheld, and communication flows seamlessly between teams. The Coordinator steps in when senior leadership is unavailable, offering direct supervision and reinforcing a culture of professionalism, safety, and accountability.

This role is ideal for someone who thrives in a fast-paced, mission-driven environment and is passionate about supporting both staff and shelter guests. By assisting with training, monitoring documentation, and promoting team cohesion, the Cross-Shift Coordinator helps reduce overtime, strengthen inter-shift communication, and uphold the Mission’s standards of care.

Qualifications:

• High school diploma or equivalent required; bachelor’s degree in social services, human services, or related field preferred
• Supervisory experience or direct experience in shelter, social services, or a related field
• Strong computer skills; proficiency in documentation and scheduling systems
• Excellent communication, problem-solving, and conflict-resolution abilities
• Highly flexible, dependable, and able to work varied hours including overnights, weekends, and holidays

• Provide on-site leadership coverage across all shifts as needed
• Support staff with guidance, conflict resolution, and policy enforcement
• Monitor documentation for accuracy and completeness
• Assist with onboarding and training of new team members
• Promote communication and collaboration between shifts
• Ensure shelter operations run smoothly and safely
• Fill in supervisory gaps during holidays, weekends, and leadership absences

What We Offer:

• Medical, Dental, Vision, Life Insurance, 40l(k) Retirement Plan and PTO
• Opportunities for professional development and advancement
• A collaborative, education-focused environment

The Rescue Mission of Trenton is committed to ensuring that all current and prospective employees are afforded equal opportunities and treatment and a harassment-free work environment. The Mission provides equal employment opportunities for all without regard to any form of intentional or unintentional harassment or discrimination based on regardless of race, color, religion, sex, national origin, ancestry, citizenship status, age, disability, sexual orientation, marital status, genetic information, military or veteran status, pregnancy, gender identity or expression, breastfeeding, or any other category protected by applicable federal, state or local law.