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Manager - Agile Transformation

Request Technology, LLC
Coppell, TX Full Time
POSTED ON 4/8/2026
AVAILABLE BEFORE 5/7/2026

Manager – Agile Transformation

Salary: Starting at $130k bonus

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*


Qualifications

  • Bachelor’s degree
  • Hands-on experience as a Manager leading Scrum Masters (this is a Manager role, not just a Scrum Master)
  • Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices
  • Advanced knowledge of Agile/Scrum principles and practices
  • Experience with agile transformations, building Agile teams and implementing Agile
  • Previous experience leading scrum master’s and driving career development of direct reports
  • 5 years of experience with JIRA
  • Advanced proficiency with Jira Advanced Roadmaps (formerly Portfolio) for program-level planning, capacity management, and dependency tracking
  • Experience building and maintaining Jira automations, integrations (e.g., Confluence, Bitbucket/GitHub, ServiceNow), and reporting dashboards using native and third-party tools (e.g., EazyBI, Scriptrunner)
  • Experience with setting and implementing Agile specific metrics and KPI’s
  • Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc.
  • Experience in release planning and coordination at scale
  • Ability to review large amounts of data and analyze, spot trends and provide analysis and insights
  • Experience consolidating data from multiple data sources
  • Basic understanding of IT infrastructure and IT systems design
  • Familiarity within a ticketing system such as ServiceNow


Responsibilities

  • Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work.
  • Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider
  • Hold Scrum masters accountable to their roles and responsibilities and creates a governance structure to monitor performance.
  • Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business.
  • Be responsible for “maturing” Agile teams/squads.
  • Provide support to the Product Owner and Delivery Team and lead by example.
  • Participate in and lead discussions, decision making, and conflict resolution.
  • Drive a trusting and safe environment where problems can be raised and resolved.
  • Be responsible for identification and mitigation of project risks

Salary : $130,000

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