What are the responsibilities and job description for the Level 3 Support - HR Technology Applications position at Request Technology, LLC?
NO SPONSORSHIP - NO OPT
Looking for an HR technologies applications - level III support candidate. Hands on HR technology expert who can lead complex system implementations and shaping scalable and secure solutions.
Working at the intersection of Human Resources (HR), Technology, Security, and external partners, you ll ensure solutions are aligned with strategic priorities, built for scale, and designed with a seamless user experience in mind. This is a high-impact role for someone who enjoys both technical depth and cross-functional collaboration especially within a professional services or law firm environment.
Technical Skills:
Own end-to-end implementation and lifecycle management of HR and talent systems, from requirements gathering through deployment and post-go-live support
Deliver Level 3 support for HR applications, diagnosing complex issues and implementing effective, sustainable solutions
Serve as the primary technical and functional lead for Legal HR systems, advising on capabilities, best practices, and future roadmaps
Translate business needs into intuitive, high-quality system configurations that align with organizational goals
Partner across HR, Technology, Security, and vendors to ensure systems meet all security, privacy, and governance standards
Develop and maintain integrations across systems using APIs (Application Programming Interfaces), ensuring accuracy, reliability, and secure data flow
Qualifications:
Bachelor s degree
7 years supporting and configuring HR technology solutions, including Learning Management Systems (LMS), recruiting, performance management, and talent platforms
Proven success leading HR technology implementations or major enhancements across cross-functional teams
Strong understanding of HR and talent workflows, ideally within a law firm or professional services environment
Some experience with programming or scripting languages such as Java, .NET, or Python, along with strong SQL and data analysis capabilities
Hands-on experience with Software as a Service (SaaS) platforms, APIs, and Single Sign-On (SSO) technologies (e.g., SAML, OAuth)
Salary : $149,000 - $166,000