What are the responsibilities and job description for the Fully Remote Financial Customer Support Representative position at ReqRoute,Inc?
Title: Customer Service Representative
Location: Remote
Pay Rate: $17.20 w2
Term: Contract
Location: Remote
Pay Rate: $17.20 w2
Term: Contract
Job Description/Responsibilities
- Must have banking or financial domain experience
- Answer inbound calls from our internal clients at the branches.
- Educate Financial Advisors on account services and capabilities.
- Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
- Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Required Skills:
- Excellent communication and organizational skills, attention to detail, and strong follow-up skills
- Strong problem-solving skills
- Flexible and adaptable to change
- Proficient in Microsoft Office Suite
- Windows navigation skills
What are the top Must Haves for this role?
Given the nature of the role and the need for clear communication with clients and cross-functional teams, we're looking for candidates with strong proficiency in spoken and written English.
- Experience – 1-2 year minimum in call center environment.
- Excellent Communication skills
- Strong organizational skills and attention to detail
Salary : $17