What are the responsibilities and job description for the Receptionist position at REQ Solutions?
Job Title: Receptionist/Operations Specialist
Duration: 6 Months (Possible extension)
Location: Fremont, CA 94538
Onsite Role
Responsibilities:
- Seeking a motivated and efficient Operations Specialist to support the daily operations in one of our General Offices.
- Provide dedicated support to the local Managing Partner, handling administrative and operational responsibilities to streamline processes for agency stakeholders
- Provide administrative and operational support to the Managing Partner and management team
- Collaborates with the onsite Service Leader to ensure efficient operations
- Act as a point of contact for agents, addressing their inquiries promptly and professionally
- Greet and welcome visitors
- Answer and direct phone inquiries
- Coordinate accounts payable and receivable, including efficiently managing requests related to Agent payments, submitting operational expenses, and reconciling purchase cards
- Handle incoming and outgoing mail and deliveries, to include incoming correspondence distribution in accordance with regulatory guidelines
- Assist with facility management (building maintenance requests, troubleshoot local network issues, etc.)
- Manage resource assignments for new agents, ensuring their onboarding experience is smooth
- Additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates
Education/Experience:
- Associates, or bachelor’s degree preferred, but not required
- Ideal candidate should have experience in a customer service and/or office administration
- Excellent written and verbal communication skills
- Strong computer skills with proficiency in the Microsoft Office Suite