Quality / Post Market Specialist

Job Title: Quality Technician

Duration: 12 Months (Possible extension)

Location: Valencia, CA 91355

Onsite Role

Shift: 6:00:AM - 2:30:PM

Responsibilities:

• Performs quality activities to support testing and failure analysis of returned products.
• Understands all governing SOPs/WIs for CIS work and performs all work compliant to them.
• Documents all testing/analysis results and overall conclusion in Global Complaint Management System (GCMS).
• Identifies opportunities to improve the quality of the product investigated.
• Performing troubleshooting and analysis of all electrical/electronic/mechanical aspects of returned devices with user complaints
• Documenting all investigations/analysis results in GCMS
• Identifying areas of improvement both for product and process
• Training to all documents and procedures related to the role in a timely manner
• Working closely with quality engineer to update investigation results based on feedback
• Performing product record reviews as needed

Education/Experience:

• Associate degree or better in Electrical/Electro-mechanical with 2 years of relevant experience in lab failure analysis.
• Med device and Electrical testing experience is a preferred.
• Able to solve problems and use lab equipment including meters, scopes, X-Ray machine, cutting tools, etc.
• Intermediate computer skills with Microsoft Office tools including Word, Excel, and Outlook
• Must be available to work in San Diego onsite possibly for a few day to months if needed.

Preferred:

• 1-2 years' experience in similar role
• Experience in Medical Device industry
• Familiarity with SAP and Salesforce
• Familiarity with Post Market requirements and systems