What are the responsibilities and job description for the Receiving Clerk position at Repair Authority?
About Repair Authority
Headquartered in Strongsville, Ohio, Repair Authority provides home medical equipment repair services, with additional locations in facilities in Fort Worth, TX, and Manchester, TN. We repair Home Medical Equipment [HME] that treats respiratory illnesses and sleep disorders, including ventilators, oxygen concentrators, CPAP devices, and more. We play a critical role in ensuring that patients can stay safe and healthy at home. All employees must pass a pre-employment drug screen.
Benefits
Repair Authority offers a fun and rewarding work environment with opportunities for career advancement and wage growth. As a rapidly growing business, we value team members who can work independently in a fast-paced environment, but support is never far away when needed.
· We will train you!
· Fun company events and prizes
· Medical, dental, and vision insurance
· Health savings account
· 401(k) retirement plan
· Paid time off (PTO)
· Life and disability insurance
Responsibilities
No experience necessary! Our Receiving Clerk is responsible for handling the intake of home medical equipment as it arrives at Repair Authority for service. This position requires exceptional attention to detail to ensure that the unit’s details are entered into our ERP system accurately. At the time of intake, the Receiving Clerk also verifies warranty status using outside databases, checks any specific customer instructions, and routes equipment to the appropriate internal location. This position plays a critical role in timely processing units to efficiently get the unit back to the patient.
Tasks
· Receive incoming equipment by entering it into an ERP system.
· Look up warranty information on each unit.
· Review customer instructions to ensure proper processing.
· Keep records of units received and the length of time spent on each
· Maintain equipment service records in the system.
· Assist in other departments as necessary.
Qualifications
· Exceptional attention to detail in documenting/recording information
· Ability to make decisions and solve problems.
· Proficiency in interacting with computers.
· Able to type over 25 words a minute.
Physical Demands
· Frequent sitting, some on feet moving around equipment in a warehouse environment.
· Must be able to lift up to 70 pounds.
· Set for lengthy periods while viewing a PC monitor.
· Able to walk without aid.
Education and Experience
· 2 years of general work experience
· Microsoft Windows (Outlook, Excel, Word, etc.) experience a plus
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $19