What are the responsibilities and job description for the Bilingual Medical Assistant-Call Center position at ReNue Pharmacy?
Seeking a healthcare professional who provides administrative and clinical support to healthcare practitioners and patients in a office setting medical facility. The job responsibilities of this medical assistant include, but are not limited to:
Administrative Duties:
- Answering telephones and making outbound calls
- Updating and maintaining medical records and patient information
- Managing patient flow in the workflow process
Clinical Duties:
- Preparing patients for medical consultations or review with healthcare professional
- Reviewing vital signs such as blood pressure, pulse, and temperature
- Collecting and preparing medical data and information from patients
- Instructing patients on home care procedures
Communication and Interpersonal Skills:
- Communicating with patients to obtain medical history and explain procedures
- Providing patients with information and education regarding their condition and treatment plan
- Collaborating with other healthcare professionals to provide optimal patient care
- Maintaining patient confidentiality and privacy at all times
To be a successful medical assistant in this position, one must possess strong communication, organizational, and multitasking skills. In addition, attention to detail and the ability to work in a fast-paced environment are crucial. This candidate must also have a strong understanding of medical terminology, anatomy, and pharmacology to perform their duties effectively.
Education and Qualifications:
• High School diploma or equivalent
•Spanish speaking required
• At least 18 years of age
• 1 year experience as a medical assistant or medical office staff
***This is not a remote position