TRIO Student Support Services Navigator

Are you passionate about supporting students from diverse communities? Join Renton Technical College as a TRIO Student Support Services (SSS) Navigator. The TRIO Navigator plays an essential role in advancing the mission of the federally funded TRIO SSS program by providing holistic academic support and guidance to eligible students. TRIO SSS, funded by the U.S Department of Education, is designed to increase college success for first-generation, low-income students, and students with disabilities. The Navigator will support students academically persist, graduate, and transfer to four-year institutions. This includes assisting students with clarification of academic and life goals, creating individualized success planning, monitoring progress, and connecting students to college and community resources. The Navigator will also collaborate across campus departments to advance RTC’s Be the Place Strategic Equity Plan and commitment to student success.

• Support students in identifying and cultivating educational and career goals through strengths-based conversations and individualized coaching.
• Recruit, train, and supervise TRIO student tutors who provide specialized tutoring services to program participants.
• Assist with recruitment, eligibility screening, and intake of new SSS participants. Manage a program caseload of 140 students.
• Conduct regular check-ins and progress monitoring in coordination with the TRIO Director.
• Develop and support students holistically through the implementation of individualized success plans.
• Identify academic, financial, and personal barriers impacting student success; provide proactive interventions and referrals.
• Connect students with tutoring, disability accommodation services, financial aid, workforce education programs, academic advising, and basic needs support.
• Help students build college navigation skills (registration, financial aid processes, transfer steps, etc.).
• Utilize student information platforms such as CTC Link, EAB Navigate and TRIO specific platform to track academic progress and facilitate follow-up to ensure consistent student support.
• Provide information and referrals to both college and community programs and services. Assist students with accessing external benefits and resources as appropriate.
• Maintain strong partnerships with community agencies related to housing, employment, healthcare, food access, and other support services.
• Develop and facilitate TRIO centered workshops and events designed to develop and enhance academic goals.
• Coordinate program sponsored college visits and academic enrichment activities.
• Maintain accurate student records in compliance with federal program guidelines and college policies.
• Contribute to data collection and reporting for the TRIO Annual Performance Report (APR).
• Collaborate closely with campus departments and represent TRIO in student-focused events and meetings.
• Perform other related projects and assignments as assigned.

• Experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
• Bachelor’s degree in Education, Psychology, or a related field from an accredited institution.
• One year of experience with TRIO or a similar federal, state, or institutionally funded student success program providing advising, student support or college navigation.
• Knowledge of TRIO SSS program regulations, allowable costs, and compliance requirements.
• Strong understanding of systemic issues impacting underrepresented, first-generation, students with disabilities, and low-income college students.
• Commitment to serving first-generation, low-income students, and students with disabilities.
• Ability to establish and maintain effective working relationships with students, faculty, staff and community partners. Skilled with interpersonal communications, conflict resolution and organizational management. 
• Proficiency in program evaluation, data collection, and federal reporting systems.
• Strong organizational, project management, and time management skills.
• Ability to effectively communicate both written and verbally, including report writing and data analysis.
• Demonstrated experience supervising student staff and managing program budgets.
• Experience in grant management, program compliance, evaluation, and outcomes reporting.
• Demonstrated experience in student case management, including use of tracking systems to monitor quarterly academic progress and document interventions.
• Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessible content, whether print or electronic.  
• Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
• Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.

The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.

For questions regarding this position contact recruiting@rtc.edu.

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EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873, titleix@rtc.edu.     

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: https://rtc.edu/about-rtc/campus-resources/campus-security/annual-security-report.php. For information on how to access the RTC Daily Crime Log follow this link:https://rtc.edu/about-rtc/campus-resources/campus-security/daily-crime-log.php

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations.  We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC’s work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.      

Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students. 

Salary : $65,673 - $84,489