What are the responsibilities and job description for the Property Onboarding Lead position at Renjoy Rentals?
About Renjoy
Renjoy manages 200 vacation rental homes across Colorado, scaling toward 400 by 2028. We run guest experience, maintenance, and housekeeping entirely in-house, and we operate as a company focused on hospitality and judgment. Our team of 100 spans the country and beyond.
Apply here: jobs.polymer.co/renjoy/41422
Property Onboarding Lead
Classification: Full-time, W-2, Salaried, Exempt
Schedule: Monday–Friday, weekends as needed
Compensation: $58,000–$62,000 per year mileage
The Role
Every new home that joins Renjoy goes through you. You own onboarding end to end: from signed contract to guest-ready property to a clean handoff to Owner Relations. You set the timeline, utilize the vendors, make the calls, and make sure nothing launches until it's right.
You'll also own off-boarding, so homes that leave us leave cleanly.
What You Own
- Onboarding pipeline: Manage the launch plan for every new property. Set priorities and deadlines, and ensure the home is ready to go live on time.
- Compliance & setup: Secure permits and insurance, and collect owner ACH and W-9 information. Resolve issues that hold up a launch.
- Vendor selection: Evaluate, select, and secure property services such as lawn, irrigation, snow removal, and trash. Negotiate scope with vendors.
- Property readiness: Run mechanical stress tests and judge which issues block launch and which can wait. Coordinate deep cleans and technology installs.
- Standards & templates: Build and improve the onboarding templates, checklists, and data standards that make every launch repeatable.
- Reporting: Track onboarding timelines and launch quality. Report to leadership on what's working and what's not.
- Team direction: Assign and review the work of the Onboarding Specialist and coordinate across Housekeeping, Maintenance, and Guest Experience.
- Handoff & off-boarding: Deliver fully onboarded homes to the Owner Relations Manager, and lead the off-boarding process.
Who You Are
- You spot what's missing before anyone asks, then you fix it.
- When you commit to a launch date, you hit it.
- You leave every process better than you found it, and you build systems instead of workarounds.
- When something slips, you own it, tell the right people fast, and get it back on track.
- You hold your ground with assertive managers, owners, and vendors. You say what needs to be said, respectfully and directly.
- You lead through partnership. You know a launch only works when every team wins.
What You Bring
- 2 years of project management, property operations, or a similar role
- Strong organization and attention to detail. You run multiple projects at once without dropping any.
- Comfortable with data: you build reports and use numbers to make decisions
- Computer literate. Experience with AI tools is strongly preferred.
- Mechanical aptitude. You can look at HVAC, plumbing, or a hot tub and know when something's off.
- Experience with vacation rentals, property management, or hospitality is a plus
- Valid driver's license and reliable transportation
Apply here: jobs.polymer.co/renjoy/41422
Pay: $58,000.00 - $62,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
Work Location: In person
Salary : $58,000 - $62,000