What are the responsibilities and job description for the Front Desk Receptionist position at Renewed Medical Health & Beauty?
Location:3 Locations / Tucson and Green Valley
Job Type: Full-Time / Part-Time
Pay: Hourly competitive rate based on experience
About Us:
We are a modern medical spa specializing in aesthetic and wellness services, committed to providing exceptional patient care in a welcoming and professional environment. Our front desk team plays a vital role in creating an outstanding first impression and ensuring smooth day-to-day operations.
Position Overview:
The Front Desk Receptionist is the face of our medical spa. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate is polished, friendly, organized, and confident communicating with patients in person, by phone, and via electronic messaging.
Responsibilities:
- Greet patients warmly and provide a positive first impression
- Check patients in and out efficiently
- Answer incoming calls, texts, and emails in a professional manner
- Schedule, confirm, and manage appointments
- Collect payments, process transactions, and handle point-of-sale systems
- Verify patient information and maintain accurate records in the EMR
- Explain services, pricing, packages, and memberships to patients
- Assist with retail product sales and promotions
- Manage daily schedules to support smooth clinic flow
- Maintain a clean, organized, and professional front desk area
- Support the clinical team as needed
Qualifications:
- Previous front desk, receptionist, or customer service experience preferred
- Experience in a medical spa, medical office, or aesthetic practice is a plus
- Strong communication and interpersonal skills
- Professional appearance and demeanor
- Excellent organizational and multitasking abilities
- Comfortable with computers, scheduling software, and POS systems
- Sales experience or confidence discussing services and products preferred
- Ability to remain calm and professional in a fast-paced environment
What We Offer:
- Competitive pay based on experience
- Supportive and team-oriented work environment
- Employee discounts on services and products
- Opportunities for growth within the aesthetics and wellness industry
- Ongoing training and development
How to Apply:
Please submit your resume and a brief cover letter explaining why you would be a great fit for our medical spa.
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
Ability to Commute:
- Tucson, AZ 85718 (Required)
Work Location: In person
Salary : $16 - $20