What are the responsibilities and job description for the Events & Retail Ambassador Supervisor position at Renewal by Andersen?
Are you a driven, people-focused leader with a passion for sales and coaching others to succeed? Renewal by Andersen is looking for an Events & Retail Team Lead to join our fast-growing Events and Retail Marketing Team in Central Indiana!
Our events and retail team is the front line of lead generation for our company. We connect with homeowners at retail locations, trade shows, and community events to schedule in-home consultations for our sales team. As a Supervisor, you'll lead from the front—motivating your team, providing on-the-spot coaching, and working hands-on to hit and exceed goals.
What You’ll Do:
- Supervise and coach a team of Brand Ambassadors that are responsible for generating leads for our sales team.
- Provide regular, constructive feedback to your team to support performance and growth.
- Conduct team evaluations and performance check-ins for management reporting.
- Assist in recruiting efforts to ensure proper coverage at all locations.
- Support payroll processing and verify customer data for accuracy and completeness.
- Build, acquire, and maintain strong relationships with retail store managers and event partners.
- Ensure marketing materials and supplies are stocked at all event/retail locations.
- Partner with the Retail & Events Marketing Manager to drive team performance and address day-to-day needs.
- Interview candidates and provide hiring feedback to the Talent Acquisition team.
What We’re Looking For:
- 1-3 years of experience managing a sales or marketing team (required).
- Prior experience in sales, marketing, or lead generation (preferred).
- Strong ability to coach, motivate, and provide feedback in a fast-paced environment.
- Confident using technology, including Microsoft Office and CRM tools.
- Background in retail or events is a plus but not required.
- Valid driver’s license, clean driving record and reliable transportation (required).
- Comfortable traveling within the territory to support events, team members, and business objectives.
- Flexibility availability, including mornings, evenings and weekends as needed.
What You’ll Get:
- Base pay Commission - total comp expected to be 60-75k annually
- Mileage reimbursement.
- Medical, dental, vision, and 401(k).
- Paid time off.
- Student loan repayment assistance.
- A dynamic, team-first culture with growth opportunities.
About Us:
Renewal by Andersen is the full-service replacement division of Andersen Windows, a company founded in 1903 and known as one of the most trusted names in the window and door industry. At Renewal by Andersen, we’re committed to providing a better window replacement experience for homeowners—driven by passionate, high-performing team members like you.
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\nSalary : $45,000 - $75,000