Call Center Representative

Renewal by Andersen | Full-Time | In-Office (Mechanicsburg, PA)

Ready to build your future with a company that has been trusted for more than 120 years?

Renewal by Andersen, a part of Andersen Corporation and America's top replacement window company, is growing. We are looking for friendly and motivated Call Center Representatives to join our team.

If you like talking with people, working in a busy environment, and earning extra money based on your performance, this may be the right job for you.

What You'll Do

• Talk with homeowners who have already asked for information about our products. No cold calling.
• Learn about our windows and doors and share that information with customers.
• Provide helpful, professional service on every call.
• Set up in-home appointments for our design consultants.
• Reach goals for call quality, productivity, and appointment setting.
• Build positive relationships with customers and answer their questions.

What We're Looking For

• At least 1 year of experience in customer service, sales, or a call center role.
• Strong speaking skills and comfort talking on the phone.
• A motivated person who enjoys meeting goals and delivering results.
• Ability to work some evenings and weekends when needed.
• A positive attitude and willingness to work with a team.
• Dependable, professional, and eager to learn.

Why Join Our Team?

• Unlimited bonus opportunities based on your performance.
• Chances to grow into sales and leadership positions.
• Medical, dental, vision, and life insurance benefits.
• 401(k) plan with company matching contributions.
• Paid time off and paid holidays.
• Supportive team environment that wants to see you succeed.

Schedule & Pay

Schedule:

• 3 day shifts: 9:00 AM to 5:00 PM
• 2 evening shifts: 11:00 AM to 7:30 PM

Pay:

• $14.00 per hour
• Unlimited bonus potential

Job Type:

• Full-Time