What are the responsibilities and job description for the Front Desk Agent position at Renaissance Indianapolis North Hotel?
Company Description
Let your passion for discovery become a career.
Exploring the world doesn’t have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it’s a career.
At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you!
Job Description
- Completes check in/out procedure with guests while ensuring it is more than a transaction.
- Ensures proper billing of accounts
- Helps directs guests around hotel and local area
- Is a point of contact for all guest requests, complaints, issues, and recovery
Qualifications
Must have an outgoing personality and able to maintain a smile in you voice.
Must be able to multi task by talking with guests and utilizing computer at the same time
Background in Hospitality preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.