What are the responsibilities and job description for the Hotel Front Desk Supervisor position at Renaissance Baltimore Harborplace Hotel?
Exciting opportunity to join our hotel as the Front Desk Supervisor. The Front Office Supervisor oversees daily front desk operations, managing staff, ensuring excellent guest service, handling check-ins/outs, resolving issues, and maintaining standards, acting as a key link between staff, guests, and management for a smooth, welcoming experience. Key responsibilities include staff scheduling, training, performance, resolving complaints, coordinating services, and upholding company policies and procedures.
Salary : $19