What are the responsibilities and job description for the PBX Operator - Hotel position at Renaissance Baltimore Harborplace Hotel?
The Renaissance Baltimore Harborplace is hiring a PBX Operator. The hotel PBX Operator manages the property's telephone system, acting as the central communication hub by answering, directing, and relaying calls, messages, and guest requests (like wake-up calls) efficiently and professionally, while also providing guest information and coordinating with other departments (housekeeping, engineering) via phone, radio, and computer systems.
They handle both internal and external calls, ensuring smooth guest services, and often provide backup for front desk duties, requiring strong communication, computer skills, and the ability to remain calm under pressure.
Salary : $17