What are the responsibilities and job description for the Service Coordinator position at RemX?
Operations Coordinator
Ridgeway, SC (Columbia Area)
$20–$25 per hour | Direct Hire, Permanent
We’re seeking an Operations Coordinator to support service operations for a global manufacturer of commercial and residential door and dock solutions. This is an in‐office role working directly with customers, technicians, vendors, and leadership.
Key Responsibilities
- Answer incoming calls for multiple locations
- Serve as main point of contact for Columbia & Charleston service
- Schedule service and installation trucks (commercial & residential)
- Respond to customer and vendor inquiries by phone and email
- Track materials, prepare tickets for invoicing, and process payments
- Schedule fire door drop testing & preventive maintenance
- Maintain operational service tracking spreadsheets
- Support the Field Operations Manager as needed
Qualifications
- 2 years supporting or estimating commercial/industrial service projects
- Strong scheduling, organization, and multitasking skills
- Detail‐oriented with strong math and analytical ability
- Able to read technical drawings and job requirements
- Excellent communication and relationship‐building skills
✅ Stable, permanent role
✅ Competitive pay
✅ Hands‐on operations environment
Apply today to join a well‐established, industry‐leading organization.
Salary : $20 - $25