Sales Trainer - $60K - Onsite Tempe, AZ - Call center training exp.

Our client, a leader in customer experience technology and services company, is hiring for a Sales trainer. This position will support and engage new hires and employees in a training environment, ensuring each individual is positioned for success through effective class coordination, high-quality training delivery, and a positive onboarding experience from day one.

Type of Hire: Direct Hire  

Start day:  ASAP

Pay Rate: $60K excellent benefits

Location: Onsite Tempe, AZ 85281

Schedule: Mon-Fri   flexibility based on needs, office hours.

Responsibilities:

·         Serve as the first point of contact for new hires by creating a welcoming and engaging training experience that fosters confidence and supports success from day one.

·         Achieve training completion goals while delivering an exceptional learner experience and effectively managing training operations to ensure classes are organized, successful, and on schedule.

·         Develop a strong understanding of training objectives, timelines, performance expectations, and requirements associated with each program and class.

·         Leverage training metrics and performance data to evaluate effectiveness, identify improvement opportunities, and enhance the overall learning experience.

·         Act as a subject matter resource for training systems and tools while maintaining accurate, timely, and reliable training data to support business decisions.

·         Coordinate, analyze, and consolidate training-related information to ensure programs are delivered in compliance with client expectations and organizational standards.

Requirements:

·    1 year minimum experience in training or adult learning programs for SALES and ideally call center environment.

·   1 year of experience leading teams to reach targets 

·   Excellence in achieving goals within a remote environment work-setting 

·   Nurture an inclusive learning environment with your coaching and facilitation skills to lead classes 

·   Customer and employee-focused mindset with call center understanding 

·   Working knowledge of database applications such as MS Office, Oracle, Kronos, or Tandber

Benefits

Full package of benefits!