What are the responsibilities and job description for the Remote Bilingual Customer Service Representative position at RemX?
RemX is currently seeking dedicated and passionate Customer Service Representatives to support our client, and your experience looks like a great match for what they’re looking for.
Bilingual English/Spanish Customer Service Representative – Remote
Start Date: 5/4/2026
Pay: $17.25
Type: Temp-to-Hire
Schedule: Monday–Friday, 9am–6pm EST (training production)
Location: Fully Remote — Equipment Provided
About the Role
You’ll be working in a fast‐paced, high‐volume inbound call center assisting customers with order issues, billing concerns, and general information requests. Expect 80–100 calls per day with an average call time of 4–5 minutes.
What We’re Looking For
- High‐volume call center experience
- Energetic, outgoing, self‐starter personality
- Excellent communication and empathy
- Ability to handle upset callers professionally
- Strong multitasking skills across multiple applications
- Ability to enter notes, submit cancellations, and send internal messages while on calls
Requirements
- Basic computer assessment internet speed test (completed prior to submittal)
- Virtual Teams interview (scheduled between 10am–2pm)
- Commitment to the 9am–6pm EST schedule during training and after
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Salary : $17