What are the responsibilities and job description for the $12/Hr. Entry Level Call Center Agents Needed ASAP! position at RemX?
Are you someone who has been searching for the opportunity to get your foot in the door in the Call Center industry? We’ve got the perfect opportunity for you! Apply today to join our client’s entry level call center team.
What We Offer
- Weekly pay plus benefits!
- Comprehensive training and ongoing development.
- Opportunities for career growth within a global financial technology leader.
- Supportive team environment with a focus on service excellence.
Position: CSR Agent
Pay: $12/hr. -Weekly pay/Full time
Hours: Must be able to work any 8hr shift between hours of operation 8am-9pm EST Mon-Sat.
Location: Onsite in Parkersburg, WV
About the Role
Seeking customer‐focused reps to support financial and payment clients, resolve technical and account issues, and deliver exceptional service.
Key Responsibilities
- Receive inbound and perform outbound calls depending on the department
- Read, interpret, and apply step-by-step instructions in real time during live calls
- Repeat process reliably across high volume interaction without cutting corners
- Follow structured workflows exactly as written, does not deviate from processes
- Provide customer support via phone, email, and ticketing systems
- Troubleshoot billing, reporting, and product issues
- Assist with account updates, payments, and system navigation
- Document interactions accurately and follow procedures
- Deliver solution‐focused service to support retention
- Partner with internal teams to resolve escalated issues
Qualifications
- Customer service or Call center experience
- High attention to detail in data handling; prioritizes data input and accuracy
- Strong problem‐solving skills
- Reliable transportation
- Excellent communication
- Tech‐savvy and quick to learn systems
- Accurate in fast‐paced environments
- Detail‐oriented and organized
For immediate consideration email Resume to Rozanna.mapp@remx.com and mention *Onsite CSR*
Salary : $12