What are the responsibilities and job description for the Strategic Account Manager-Logistics position at RemX | The Workforce Experts?
RemX is partnering with a growing, reputable logistics organization to find a Strategic Accounts Manager who knows how to build strong customer relationships, keep operations running smoothly, and identify opportunities for growth.
If you're a well-rounded professional who enjoys working with customers, collaborating across teams, and making things happen, this could be your next career move!
What's In It for You?
- Direct-hire opportunity with a growing organization
- Competitive salary of $70K–$85K
- Collaborative team environment
- Supportive leadership
- Opportunities for career growth and advancement
- The ability to make a real impact on customer relationships and account success
- What You'll Do
- Manage strategic customer accounts and serve as the primary point of contact
- Build strong relationships through proactive communication
- Coordinate customer onboarding and implementation
- Partner with Operations, Sales, and Finance to deliver exceptional service
- Monitor account performance and customer satisfaction
- Lead customer meetings and business reviews
- Resolve customer concerns and coordinate solutions
- Develop customer SOPs and improve operational processes
- Identify opportunities to expand services and grow accounts
- Maintain accurate CRM records and account documentation
What We're Looking For
- Experience in account management, customer success, logistics, transportation, freight forwarding, or supply chain
- Strong communication and relationship-building skills
- A customer-focused, solutions-oriented mindset
- Excellent organization and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong analytical and problem-solving abilities
- Proficiency in Microsoft Office and CRM systems
Salary : $70,000 - $85,000