What are the responsibilities and job description for the Customer Support Specialist position at Remote Leverage?
Hiring REMOTE Customer Support Specialist - Multiple positions immediately available.
Compensation: $1,400 - $$1,700!
We help US businesses hire applicants from various countries for REMOTE job opportunities, and we have multiple open Customer Support Specialist positions we need to immediately hire. You would be working directly with the business.
Responsibilities:
• Respond to customer support emails in both English and Portuguese.
• Address order inquiries, providing status and shipping updates.
• Assist customers with questions about products and general information.
• Escalate complex issues to the appropriate department.
• Document recurring problems for further analysis.
• Coordinate with internal teams to ensure accurate updates and smooth operations.
Preferred Skills & Tools:
• Proficiency in email communication tools
• Experience with order management systems
• Bilingual in English and Portuguese
Qualifications:
• Fluent in English and Portuguese, both written and spoken.
• Previous experience in a customer support role.
• Excellent communication and interpersonal skills.
• Experience with handling escalations and documenting issues.
• Familiarity with coordinating across different departments.
Interested? Hiring immediately. Apply now!