Residential Cabinet Sales & Design Manager

Summary 

The Residential Cabinet Sales & Design Manager is responsible for driving residential sales growth while overseeing cabinetry design, pricing, scheduling, and installation.   This role blends relationship-based selling, design coordination, and project execution to deliver profitable, on-time projects and an exceptional customer experience.

The focus of this job is making connections with people, motivating and inspiring them to achieve their goals and results. Poise and an engaging, empathetic communication style based on natural warmth and enthusiasm are the keys to achieving the objectives of this job. The work involves driving toward results by enrolling the commitment and buy-in of others. While the job requires strong initiative and self-direction, results are only achieved with and through people. A sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes. Knowledge and skill in successfully influencing and persuading others are essential, as understanding how their individual needs and motivations relate to their goals is crucial. The job requires a high degree of “selling”, whether of ideas and policies within the organization, or products or services in the marketplace. The job environment is fast-paced and results-oriented. While there is an urgency to achieving goals, responsibility for achieving results needs to be shared and effectively delegated when necessary. Initiating projects and processes beyond established organizational practices will often require training and developing others, as well as enlisting their support by using a “selling” rather than “telling” communication style. A self-assured, extroverted style that can enliven, engage, and have a positive impact on individuals and groups is essential. The job has a variety of tasks and is dynamic and changing. Because goals and desired results can quickly change, the job requires regularly meeting and proactively establishing relationships with new groups. The ability to understand, quickly react, and motivate others to adapt to the changing organizational environment is a critical key to success. In general, the core of this position requires a motivated and motivating team builder and organization developer.

Job Characteristics

• Variety of activities
• Multiple projects occurring simultaneously
• Multi-tasking
• Sense of urgency for goal achievement
• Fast-paced environment
• People/relationships focus
• Team building
• Inspire, motivate others, and engage their commitment
• Involve others in the decision-making process
• Cooperative, collaborative decision-making
• Must assume responsibility for risk
• Extroverted, warm, enthusiastic, empathetic
• Stimulating communicator
• Persuasive “selling” style
• Collaborative approach
• Leadership based on the ability to motivate others
• Strong commitment to results
• Delegate authority readily

Job Duties & Responsibilities

Sales & Business Development

• Develop and grow a residential client base that includes builders, remodelers, homeowners, architects, and designers.
• Maintain and expand relationships with existing clients to drive repeat and referral business.
• Lead client meetings, present design solutions, and close sales aligned with margin targets. 

Design, Estimating, and Preconstruction

• Oversee cabinetry design, layout, and production selection to ensure accuracy, constructability, and client satisfaction.
• Prepare project estimates, pricing, and proposals consistent with company standards and profitability goals.
• Coordinate design approval and confirm specifications before releasing the order. 

Project Execution & Scheduling

• Develop project schedules and coordinate delivery, installation, and field activities to ensure timely completion and meet deadlines.
• Determine labor requirements and coordinate installers, delivery drivers, and field installation crews.
• Communicate schedule changes, conflicts, or scope revisions proactively to internal teams and clients to ensure timely updates.

Quality, Compliance, and Close-Out

• Inspect projects to ensure compliance with plans, building codes, safety standards, and quality expectations.
• Address field issues, punch items, and warranty concerns through timely resolution.

Leadership & Financial Management

• Coordinate with and support both inside and outside sales staff and designers, providing coaching, direction, and performance feedback.
• Manage and understand this role’s P&L, tracking sales, margins, labor, and costs to ensure profitability.
• Collaborate with operations and leadership to improve processes, efficiency, and customer outcomes.

Job Requirements & Qualifications 

• A degree in a relevant field is a plus
• 3-5 years of previous experience in millwork, cabinetry, or construction is preferred
• 3-5 years of sales experience is preferred
• Strong project management and organizational skills
• Excellent communication and interpersonal skills