What are the responsibilities and job description for the General Manager - RISE Uptown Hotel Phoenix position at Remington Hotels?
Position Summary:
A rare opportunity to lead a one‑of‑a‑kind boutique hotel into its next chapter
RISE Uptown Phoenix is not your typical hotel. It’s a vibrant, design‑forward, personality‑driven boutique property with enormous potential—and we’re looking for a General Manager who sees that potential and knows how to unlock it.
The hotel is ready for a strong, strategic, and inspiring leader who can elevate performance, sharpen operations, and rebuild a culture of excellence. This is a role for a hotelier who is as comfortable rolling up their sleeves as they are steering a team toward long‑term success.
What You’ll Do
- Lead the full operational and financial turnaround of a uniquely positioned boutique hotel
- Rebuild and inspire a high‑performing team rooted in accountability, service excellence, and pride
- Strengthen guest satisfaction through hands‑on engagement, visibility, and a commitment to memorable experiences
- Drive revenue growth through creative programming, community engagement, and strong commercial strategy
- Implement disciplined operational standards that improve efficiency, consistency, and profitability
- Partner closely with ownership to set clear goals, track performance, and execute a shared vision
- Foster a culture where hospitality feels personal, thoughtful, and unmistakably RISE
Who You Are
We’re seeking a well‑rounded, entrepreneurial hotelier with the leadership presence to turn around a business and the humility to jump in & support wherever needed.
You are:
- Operationally sharp, with a deep understanding of rooms, F&B, revenue management, and guest experience
- A culture builder who knows how to motivate, coach, and elevate a team through change
- Financially savvy, with a track record of improving margins, controlling costs, and growing topline revenue
- Calm under pressure, decisive, and solutions‑oriented
- Creative, embracing the boutique spirit and finding ways to make the property stand out in the market
- Resilient, energized by the challenge of turning around performance and shaping a new chapter
Qualifications
- 10 years of hotel leadership experience, including at least 2 years as a General Manager or Director of Operation
- Proven success leading a hotel through operational or financial improvement
- Strong background in boutique, lifestyle, or independent hotels preferred
- Demonstrated ability to build and retain high‑performing teams
- Experience managing both rooms and F&B operations
- Excellent communication, organizational, and leadership skills
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Qualifications:
- Sit, stand and walk for varying lengths of time
- Lift approximately fifteen (15) pounds
- Good communication skills, both written and verbal
- Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
- Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone tone phone, filing cabinets, photocopiers and other office equipment as needed