What are the responsibilities and job description for the Inside Salesperson 3 position at Reliance, Inc.?
- 2452
- Salt Lake City, Utah
- Inside Sales
- Full-Time
- 2-5 Years
- High School/GED
- Associate
- Office setting; controlled temperature environment
- Hybrid
Job Summary
The Inside Sales Representative will sell products for distribution to our customers. This position will receive orders from customers and input that information into the computer system to create sales orders. The Inside Sales position will also drive repeat business by ensuring customer satisfaction.
Physical Requirements
Stand or Sit(Stationary position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
Function in the Job
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Job Function
Receive phone calls from customers and prepare sales orders for orders obtained
Required Skills
Minimum of 5 years sales experience in the metals industry or Associates Degree required.
The Inside Sales Representative will sell products for distribution to our customers. This position will receive orders from customers and input that information into the computer system to create sales orders. The Inside Sales position will also drive repeat business by ensuring customer satisfaction.
Physical Requirements
Stand or Sit(Stationary position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
Function in the Job
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Job Function
Receive phone calls from customers and prepare sales orders for orders obtained
Good knowledge of material and market
Handle all emails, faxes, and other types of communication from customers
Enter customer quotations into computer and return quotation to the customer
Send customer acknowledgements for sales orders
Handle customer questions, concerns, and complaints to maintain current client relationships
Create Material Return Authorizations when needed
Maintain needed customer files and records
Update customer prices, part numbers, etc.
Visit customers occasionally to maintain good customer relationships
Assist other inside sales personnel as needed
Estimate date of delivery to customer, based on knowledge of production and delivery
Open new accounts by sending credit application to customers
Other Duties and Responsibilities
Required Skills
Minimum of 5 years sales experience in the metals industry or Associates Degree required.
Strong phone presence and listening skills
Excellent verbal and written communication skills
Ability to multi-task, prioritize and manage time efficiently.
Excellent phone etiquette including professional language, courtesy, and customer service
Ability to solve practical problems and deal with a variety of variables in situations
Ability to effectively present information and respond to questions from customers
Working knowledge of Microsoft Word, Excel, and Outlook. eSTelPlan computer software experience a plus.
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