What are the responsibilities and job description for the Quality Manager position at Reliance One, Inc.?
Troy, Michigan, United States
On-Site | Direct Hire | Full-Time
$150,000 Annually
Competitive Benefits Package | Paid Time Off | Paid Holidays
Reliance One, Inc. is seeking an experienced Quality Manager, for one of our highly respected clients, to lead all quality functions within a manufacturing facility, ensuring products meet customer requirements, regulatory standards, and internal quality objectives. This role drives continuous improvement initiatives, oversees quality systems, and partners cross-functionally with operations, engineering, and supply chain to deliver world-class quality performance.
Position Summary
The Quality Manager is responsible for leading all quality functions within a manufacturing facility, ensuring products meet customer requirements, regulatory standards, and internal quality objectives. This role drives continuous improvement initiatives, oversees quality systems, and partners cross-functionally with operations, engineering, and supply chain to deliver world-class quality performance.
Key Responsibilities
Equal Employment Opportunity Statement
Reliance One, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
On-Site | Direct Hire | Full-Time
$150,000 Annually
Competitive Benefits Package | Paid Time Off | Paid Holidays
Reliance One, Inc. is seeking an experienced Quality Manager, for one of our highly respected clients, to lead all quality functions within a manufacturing facility, ensuring products meet customer requirements, regulatory standards, and internal quality objectives. This role drives continuous improvement initiatives, oversees quality systems, and partners cross-functionally with operations, engineering, and supply chain to deliver world-class quality performance.
Position Summary
The Quality Manager is responsible for leading all quality functions within a manufacturing facility, ensuring products meet customer requirements, regulatory standards, and internal quality objectives. This role drives continuous improvement initiatives, oversees quality systems, and partners cross-functionally with operations, engineering, and supply chain to deliver world-class quality performance.
Key Responsibilities
- Lead all plant-level quality activities including quality systems, audits, inspections, and customer interface
- Ensure compliance with IATF 16949 / ISO 9001 (or applicable standards) and customer-specific requirements
- Drive root cause analysis and corrective actions (8D, 5 Why, Fishbone) for internal and external quality issues
- Manage PPAP, APQP, and launch quality activities for new product introductions
- Oversee supplier quality performance, including SCARs, audits, and incoming quality processes
- Lead and develop the plant quality team, including engineers, supervisors, and technicians
- Monitor and report key quality KPIs (PPM, scrap, warranty, cost of poor quality)
- Partner with operations to drive continuous improvement, waste reduction, and process capability (SPC)
- Support customer audits, visits, and escalations as the primary plant quality contact
- Ensure proper documentation, control plans, and quality standards are maintained and followed
- Bachelor’s degree in Engineering or related field (or equivalent experience)
- 5 years of experience in a manufacturing quality role, with leadership experience preferred
- Strong knowledge of automotive or regulated quality standards (IATF 16949, ISO, AS9100, etc.)
- Experience with PPAP, APQP, FMEA, control plans, and SPC
- Proven ability to lead teams and drive cross-functional results
- Strong problem-solving, communication, and leadership skills
- Experience in automotive, Tier 1, or high-volume manufacturing environments
- Lean / Six Sigma certification (Green Belt or Black Belt)
- Experience managing customer-facing quality issues and audits
- Familiarity with ERP systems and quality management software
- Leadership & Team Development
- Problem Solving & Root Cause Analysis
- Continuous Improvement Mindset
- Attention to Detail & Accountability
- Customer Focus
Equal Employment Opportunity Statement
Reliance One, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Salary : $150,000